Coffee Equipment Engineer - Specialist Coffee Services
Description For Coffee Equipment Engineer - Specialist Coffee Services
Selecta, Europe's leading provider of unattended self-serve coffee and convenience food solutions, is seeking a Coffee Equipment Engineer/Field Service Technician to join their Technical Department. Operating across 16 European countries and serving 12 million people daily, Selecta maintains a strong presence in the UK, supporting approximately 3,500 businesses.
The role combines technical expertise with customer service excellence, requiring the engineer to handle various aspects of coffee vending machine maintenance and installation. Key responsibilities include machine installation, calibration, routine maintenance, troubleshooting, and repairs of mechanical, electrical, and software issues. The position demands strong technical skills, attention to detail, and excellent communication abilities.
As a Coffee Equipment Engineer, you'll be responsible for maintaining optimal functionality of coffee vending machines, providing training to clients, and ensuring high standards of service delivery. The role offers the opportunity to work with major coffee vending machine brands and requires a combination of technical knowledge and customer service skills.
The ideal candidate will have proven experience in maintaining coffee machines or similar equipment, strong diagnostic abilities, and a customer-first approach. This position offers the chance to join a leading company in the vending solutions industry, with benefits including generous holiday allowance and a commitment to diversity and inclusion.
Working in a mobile capacity, you'll be part of a company that values technical excellence and customer satisfaction, making a direct impact on the daily coffee experience of thousands of people across various settings, from workplaces to schools and hospitals.
Responsibilities For Coffee Equipment Engineer - Specialist Coffee Services
- Install coffee vending machines at client locations, ensuring proper setup and calibration
- Provide training to clients on machine operation and basic troubleshooting
- Perform routine maintenance on coffee vending machines
- Replace worn-out components and ensure hygiene standards
- Diagnose mechanical, electrical, and software issues in coffee machines
- Conduct efficient repairs and minimize equipment downtime
- Maintain a stock of spare parts, tools, and cleaning supplies
- Accurately document inventory usage and report shortages
- Provide exceptional client service during installations and maintenance visits
- Maintain accurate records of service visits
- Submit reports on machine performance trends and recurring issues
Requirements For Coffee Equipment Engineer - Specialist Coffee Services
- Proven experience in repairing and maintaining coffee machines or similar vending equipment
- Strong technical skills in diagnosing mechanical, electrical, and software faults
- Knowledge of major coffee vending machine brands is a plus
- Ability to read and interpret technical manuals and schematics
- Basic plumbing and electrical knowledge
- Valid driver's license and ability to travel to client sites
- Strong problem-solving skills and attention to detail
- Excellent communication and interpersonal abilities
- Self-motivated with ability to work independently or as part of a team
- Right to Work in the UK permanently
Benefits For Coffee Equipment Engineer - Specialist Coffee Services
- Up to 25 days' holiday per annum
- Being part of something incredible
- Equal opportunity employer committed to equality, diversity and inclusion
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