Coffee Equipment Engineer - Specialist Coffee Services - London
Description For Coffee Equipment Engineer - Specialist Coffee Services - London
Selecta, Europe's leading provider of unattended self-serve coffee and convenience food solutions, is seeking a Coffee Equipment Engineer/Field Service Technician for their Technical Department. Operating across 16 European countries and serving 12 million people daily, Selecta maintains a strong presence in the UK, supporting approximately 3,500 businesses.
The role combines technical expertise with customer service excellence, requiring skills in coffee machine installation, maintenance, and repair. As a Coffee Equipment Engineer, you'll be responsible for installing and calibrating vending machines, conducting routine maintenance, troubleshooting various technical issues, and ensuring optimal equipment performance. The position demands strong technical capabilities in mechanical, electrical, and software diagnostics, along with excellent communication skills for client training and support.
This is an excellent opportunity for a technically-minded professional who enjoys hands-on work and customer interaction. The role offers the flexibility of mobile-based work with the backing of a major European company. You'll be part of a team that maintains high standards of service delivery while ensuring customer satisfaction across various sectors including workplaces, schools, universities, and hospitals.
The ideal candidate will bring technical expertise in equipment maintenance, strong problem-solving abilities, and a customer-first approach. With benefits including generous holiday allowance and the opportunity to work for an equal opportunity employer committed to diversity and inclusion, this role offers both professional growth and stability within a leading industry player.
Responsibilities For Coffee Equipment Engineer - Specialist Coffee Services - London
- Install coffee vending machines at client locations, ensuring proper setup and calibration
- Provide training to clients on machine operation and basic troubleshooting
- Perform routine maintenance on coffee vending machines
- Replace worn-out components and ensure hygiene standards
- Diagnose mechanical, electrical, and software issues in coffee machines
- Conduct efficient repairs and minimize equipment downtime
- Maintain a stock of spare parts, tools, and cleaning supplies
- Accurately document inventory usage and report shortages
- Provide exceptional client service during installations and maintenance visits
- Maintain accurate records of service visits
- Submit reports on machine performance trends and recurring issues
Requirements For Coffee Equipment Engineer - Specialist Coffee Services - London
- Proven experience in repairing and maintaining coffee machines or similar vending equipment
- Strong technical skills, including proficiency in diagnosing mechanical, electrical, and software faults
- Ability to read and interpret technical manuals and schematics
- Basic plumbing and electrical knowledge
- Valid driver's license and ability to travel to client sites
- Strong problem-solving skills and attention to detail
- Excellent communication and interpersonal abilities
- Self-motivated with the ability to work independently or as part of a team
- Commitment to delivering high-quality service with a customer-first approach
- Right to Work in the UK permanently
Benefits For Coffee Equipment Engineer - Specialist Coffee Services - London
- Up to 25 days' holiday per annum
- Being part of something incredible
- Equal opportunity employer committed to equality, diversity and inclusion
