Sales Engineer

Sentry is growing our North America Sales Engineering team to serve as technical experts throughout our customer's journey. As an early member of our Sales Engineering team, you'd be a crucial lever in helping our customers realize value from Sentry products. From providing technical demonstrations to advising customers on implementation best practices, you're all in to make the customer wildly successful.

In this role you will:

• Bring technical expertise to customer demos, trials, implementations, and tickets
• Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product
• Provide workshop-level interaction to customers to drive maturity of use and broader adoption
• Work across the organization with marketing, engineering, customer success, support and product teams to represent the customer's voice and drive improvements in the product

You'll love this job if you:

• Enjoy talking about technology and interfacing with engineers and engineering leaders
• Appreciate working on a variety of projects with customers from lots of different industries
• Love flexing your creative brain by developing resources and content from scratch
• Have a fast-paced, results-driven mindset
• Love developer tools, open-source, and/or all things software development life cycle

Qualifications:

• 3+ years as a Sales Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers
• Hands-on experience working with programming languages including: JavaScript, Java, PHP, .NET, Ruby, Node.js, Python, etc
• Experience with performance monitoring, Open Telemetry and code instrumentation desired but not required
• Understanding of sales processes in a high transaction sales environment
• Experience selling and working with pure SaaS solutions and proven track record of success driving revenue through technical interactions with prospects
• Excellent communication and presentation skills
• BS Degree in Engineering (preferably Computer Science/Engineering)