IT Engineer - Google Workspace & Slack
Description For IT Engineer - Google Workspace & Slack
Sightview Software LLC is a forward-thinking, remote-first healthcare technology company dedicated to revolutionizing eye care delivery through innovative solutions. We're seeking an experienced IT Engineer to join our global team, focusing on Google Workspace and Slack administration.
This role is perfect for a tech-savvy professional who thrives in a remote environment and has a passion for creating seamless collaboration experiences. You'll be responsible for managing and optimizing our core collaboration platforms while ensuring top-notch technical support for our distributed workforce.
As our IT Engineer, you'll wear multiple hats - from managing cloud-based collaboration tools to providing comprehensive end-user support across various operating systems. Your expertise will be crucial in maintaining our technical infrastructure and ensuring our remote teams can work efficiently and securely.
The ideal candidate brings strong technical skills in Google Workspace and Slack administration, combined with excellent communication abilities and a customer-centric mindset. You'll work with cross-functional teams, implement security best practices, and drive automation initiatives to improve our IT operations.
We offer a competitive salary range of $30,000-$35,000, along with comprehensive benefits including flexible schedules, health plans, and retirement options. Join us in our mission to transform eye care delivery while working with a supportive, global team that values work-life balance and professional growth.
This position offers unique opportunities to:
- Impact healthcare delivery through technology
- Work with a fully remote, global team
- Drive technical innovation in collaboration tools
- Develop automation solutions for improved efficiency
- Build your expertise in cloud platforms and remote support
Our company culture emphasizes customer centricity, excellence in execution, and teamwork. We believe in providing our employees with the flexibility and support they need to succeed, while maintaining a strong focus on our mission to improve healthcare delivery.
If you're passionate about technology, enjoy solving complex problems, and want to be part of a company making a real difference in healthcare, this role could be perfect for you. Join us in our mission to transform eye care delivery while working with a supportive, global team that values work-life balance and professional growth.
Responsibilities For IT Engineer - Google Workspace & Slack
- Configure, maintain, and optimize Google Workspace and Slack environments
- Provide expert technical support for remote users on Windows, macOS, and Linux platforms
- Manage user accounts and permissions within Google Workspace and Slack
- Improve integration between Google Workspace and Slack
- Troubleshoot hardware and software issues for remote users
- Collaborate with IT security teams for compliance and security
- Implement remote monitoring and management tools
- Support onboarding and offboarding processes
- Develop and deliver training programs and user documentation
- Implement automation scripts for common tasks
Requirements For IT Engineer - Google Workspace & Slack
- Google Workspace Administrator, Slack Administrator, or CompTIA ITF certifications (preferred)
- Hands-on experience with Google Workspace and Slack administration
- Strong experience in remote IT support for Windows, macOS, and Linux
- Familiarity with remote device management and monitoring tools
- Knowledge of security protocols and compliance standards
- Excellent project management skills
- Strong collaboration skills
- Ability to influence and drive decision-making processes
- Excellent communication skills
Benefits For IT Engineer - Google Workspace & Slack
- Flexible schedules
- Paid time off
- Comprehensive health plans
- Retirement plans
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