Senior Fleet Operations Engineer

Innovative company transforming retail operations through AI and robotics technologies
$90,000 - $125,000
Robotics
Senior Software Engineer
Remote
5+ years of experience
Robotics · Retail

Description For Senior Fleet Operations Engineer

Simbe Robotics is at the forefront of retail innovation, leveraging cutting-edge AI and robotics technologies to transform retail operations. The Senior Fleet Operations Engineer role is crucial for maintaining and optimizing robotic units deployed at customer locations. This position combines hands-on technical expertise with remote troubleshooting capabilities.

The ideal candidate will work with complex electromechanical systems, performing both remote and on-site maintenance, repairs, and upgrades. The role requires strong technical skills in hardware and software systems, with a focus on robotics applications in retail environments. You'll be responsible for supporting third-party technicians, managing robot issues, and maintaining direct communication with customer stores.

The position offers a competitive salary range of $90,000 - $125,000 and requires significant technical expertise with at least 5 years of experience. You'll be part of a dynamic, inclusive culture driven by core values summarized as R.E.T.A.I.L. (Result Driven, Empathetic, Transparent, Agile, Innovative, Leaders).

This role combines the excitement of working with cutting-edge robotics technology while making a real impact in retail operations. You'll have the opportunity to work independently, solve complex technical challenges, and contribute to the company's mission of reshaping the future of retail. The position offers flexibility with a remote work option, though it requires travel to customer locations and physical presence for maintenance work.

Join Simbe to be part of a team that values innovation, customer service, and technical excellence while delivering transformative solutions to the retail industry. The company culture promotes continuous learning, adaptability, and professional growth, making it an ideal environment for technically skilled individuals who want to advance their careers in robotics and retail technology.

Last updated a month ago

Responsibilities For Senior Fleet Operations Engineer

  • Travel to customer stores and perform physical robot hardware maintenance, repairs, and upgrades
  • Support 3rd party technicians via phone and remote login to robots
  • Alert escalation support of robot issues via remote login
  • Contact customer stores to request help addressing issues with robots
  • Provide remote support on 50% of weekend days
  • Local travel within a 90 minute drive, up to 50% of time
  • Domestic travel up to 10% of time

Requirements For Senior Fleet Operations Engineer

Linux
  • 5+ years assembly or repair of complex electromechanical systems
  • Troubleshooting video, networking, and computer systems
  • Power user of web based live control tools
  • Linux OS command line interface and shell scripting
  • Strong English oral and written communication skills
  • Ability to communicate effectively using collaborative messaging tools
  • Must be capable of lifting equipment, bending, and performing repairs
  • Located in greater New York City area or Michigan

Interested in this job?

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