Technical Support Engineer

Similarweb, a leading digital intelligence platform publicly traded on NYSE, is seeking a Technical Support Engineer to join their growing team. This role is crucial in maintaining customer satisfaction and product excellence, serving as the first point of contact for users and internal stakeholders.

The position offers a unique opportunity to work with a comprehensive digital intelligence platform used by major companies like Google, eBay, and Adidas. As a Technical Support Engineer, you'll be responsible for providing expert-level support, handling complex technical inquiries, and contributing to product improvement through direct customer feedback.

The ideal candidate brings 3+ years of software industry experience, strong SQL skills, and expertise in API testing. You'll work in a modern, well-equipped office in Prague with a hybrid work arrangement, enjoying benefits like equity participation, extensive vacation time, and career development opportunities.

This role is perfect for someone who combines technical expertise with strong customer service skills, offering the chance to work with cutting-edge technology while making a direct impact on customer success. The position provides a balance of technical challenge and customer interaction, with clear paths for career growth and professional development.

Join a company that values innovation, offers comprehensive benefits, and provides the tools needed for success, including the latest technology and ongoing learning opportunities. Your role will be essential in maintaining Similarweb's reputation for excellence in customer service and technical support.