IT Support Engineer

Simply Business is a pioneering insurtech company with a 20-year track record of supporting small businesses through digital insurance solutions. As an IT Support Engineer, you'll play a crucial role in maintaining and improving the company's technical infrastructure across multiple international offices. The position offers a blend of hands-on technical support and strategic project management, requiring expertise in various systems including Google Workspace, Microsoft Intune, and MDM solutions.

The role presents an exciting opportunity to join a company that's consistently recognized as a top employer, recently ranking in Built In's 2024 Best Midsized Companies to Work for in the US. You'll be part of a team that values innovation, automation, and excellent customer service, while working in a hybrid environment that offers flexibility and work-life balance.

Your responsibilities will span from mentoring the Service Desk team to implementing automation solutions and managing cross-office support. The ideal candidate will bring strong technical expertise across multiple platforms and a passion for improving processes through automation. The company offers comprehensive benefits, including complete healthcare coverage, generous PTO, and strong financial benefits like 401(k) matching.

Simply Business stands out for its commitment to employee growth, inclusive culture, and mission to empower small businesses. This role offers the perfect blend of technical challenges, leadership opportunities, and the chance to make a meaningful impact in a rapidly growing insurtech company.