Senior DevOps Engineer

Sinch is a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement, allowing businesses to reach everyone on the planet through mobile messaging, email, voice, and video.
DevOps
Senior Software Engineer
Remote
Enterprise SaaS

Description For Senior DevOps Engineer

Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. As a Senior DevOps Engineer, you will work as part of the Infrastructure team to build automation and tools to deploy, monitor, and maintain platform health. You'll be working on improving our event-driven micro-service platform based on EKS/K8s, which was launched in 2024 and has EKS (Kubernetes) and knative at its core.

Your responsibilities will include:

  • Leading efforts to ensure platform reliability
  • Building/improving logging, monitoring, and alerting solutions
  • Identifying and addressing infrastructure weaknesses
  • Troubleshooting production issues
  • Participating in on-call rotation for production support
  • Supporting teams hosting their services on the platform

To be successful, you should have:

  • Proven experience supporting Kubernetes in production
  • Experience managing AWS cloud services
  • Strong operations background
  • Experience with logging, monitoring, and alerting solutions
  • Expertise in IaaC tools like Terraform or CDK
  • Familiarity with GitOps
  • Software development background
  • Bachelor's degree in Computer Science or related experience

Additional beneficial skills include experience with Gitlab CI/CD, GCP, distributed databases like TiDB, IDP tools like Backstage or Port, and AWS networking basics.

Sinch offers a range of benefits, including health and life insurance, a flexible work environment, and retirement savings plans. The company is committed to diversity, inclusion, and providing a fair and non-discriminatory hiring process.

Join Sinch to be part of a global team working on cutting-edge communication technology, reaching every phone on earth with over 147 billion conversations every year.

Last updated 3 months ago

Responsibilities For Senior DevOps Engineer

  • Lead the effort in ensuring reliability of the platform
  • Build/improve logging, monitoring and alerting solutions
  • Identify weaknesses in the infrastructure and implement changes
  • Troubleshoot production issues and steer them to resolution along with the Engineering team
  • Be part of on-call rotation to support production incidents
  • Supporting teams hosting their services on our platform

Requirements For Senior DevOps Engineer

Kubernetes
  • Proven experience in supporting Kubernetes platform in Production environment
  • Proven experience in managing AWS cloud services
  • Operations background with success in supporting a platform at scale
  • Experience in logging, monitoring and alerting solutions (e.g. Datadog, Elasticsearch)
  • Experience automating infrastructure management with IaaC tools like terraform or cdk
  • Familiar with GitOps way of working
  • Software development background
  • Bachelor's degree (or higher) in Computer Science and/or related work experience

Benefits For Senior DevOps Engineer

Medical Insurance
  • Health insurance
  • Life insurance
  • Flexible work environment
  • Retirement savings plans

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