Software Engineer Manager (Conversational Solutions)

Customer Communication Cloud company powering conversations at scale across messaging, voice and email, serving 150,000+ businesses worldwide.
Distributed Systems
Staff Software Engineer
Remote
["1,000 - 5,000"] Employees
2+ years of experience
Enterprise SaaS

Description For Software Engineer Manager (Conversational Solutions)

Sinch, a leading Customer Communication Cloud company serving over 150,000 businesses globally, is seeking a Software Engineer Manager for their Conversational Solutions team. This role offers an exciting opportunity to lead distributed engineering teams across Spain and Germany, focusing on building high-performance conversational systems.

The position combines technical leadership with people management, requiring expertise in distributed systems and modern development practices. You'll be responsible for driving the implementation of Sinch's Conversational Strategy while managing and mentoring engineering teams across different regions.

Key aspects of the role include overseeing mission-critical system development, ensuring best practices in software engineering, and working directly with customers to implement conversational solutions. The ideal candidate will bring at least 2 years of technical leadership experience, strong expertise in languages like Java, Kotlin, or TypeScript, and a proven track record in building distributed systems.

This remote position offers the chance to work with a global company of 4,500+ employees across 60 countries, providing comprehensive benefits including health insurance, retirement plans, and a flexible work environment. The role presents an excellent opportunity for someone who excels in cross-cultural communication and wants to impact the future of customer communications at scale.

If you're passionate about leading technical teams, have a strong background in distributed systems, and want to work at the forefront of conversational technology, this role offers the perfect blend of technical challenge and leadership opportunity.

Last updated 3 months ago

Responsibilities For Software Engineer Manager (Conversational Solutions)

  • Manage and mentor engineers providing technical and career development guidance
  • Conduct regular 1-on-1s and performance evaluations
  • Facilitate cross-team collaboration between Spain and Germany teams
  • Drive implementation of Conversational Strategy
  • Oversee development of mission-critical, distributed systems
  • Ensure teams follow best practices in software engineering
  • Collaborate with leaders on solution development
  • Participate in external customer meetings

Requirements For Software Engineer Manager (Conversational Solutions)

Java
Kotlin
TypeScript
  • At least 2 years of experience as Tech Lead or Senior Engineer
  • Strong background in building services for developers
  • Experience in developing mission-critical, distributed systems
  • Proficiency in Java, Kotlin, or TypeScript
  • Experience with trunk-based development, IaC, GitOps, and CI/CD
  • Experience working across multiple technology stacks
  • Excellent communication skills
  • Fluency in English
  • Experience managing distributed teams preferred
  • Cultural adaptability

Benefits For Software Engineer Manager (Conversational Solutions)

Medical Insurance
  • Health insurance
  • Life insurance
  • Flexible work environment
  • Retirement savings plans

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