Support Engineer - Philippines

Sinch, a global leader in communication platforms, is seeking a Support Engineer in the Philippines to join their expanding support team. This role is crucial in providing technical support for their cutting-edge communication platform that enables businesses to connect via SMS, rich messaging, voice, and video solutions. The position involves working in a 24/7 follow-the-sun support structure, addressing customer issues globally.

The ideal candidate will be passionate about technical problem-solving, customer support, and telecommunications technology. You'll be analyzing traffic patterns, performing technical troubleshooting, and working directly with enterprise customers. The role requires strong technical knowledge including TCP/IP, web protocols, and various communication standards.

This is an excellent opportunity for someone who thrives in a fast-paced environment and wants to work with advanced communication technologies. You'll be part of a global team where innovation and continuous learning are valued, working alongside industry leaders like Google, Amazon, Microsoft, and Meta.

The company culture at Sinch is built on core values including "Dream Big," "Win Together," "Keep It Simple," and "Make It Happen." They foster a diverse and welcoming workplace that encourages innovative thinking and values different perspectives. This role offers significant growth potential both technically and professionally, with the support of a collaborative, forward-thinking team.