Find SmartBear Senior Software Engineer software engineering jobs

SmartBear provides software quality tools trusted by 16M+ developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft.

SmartBear, a leading software quality tools provider, is seeking a Senior Product Support Engineer for BugSnag - their software stability platform trusted by major companies like Airbnb, Slack, and Pinterest. Processing over 1 billion crash reports daily, BugSnag serves as a critical tool for over 5,000 engineering teams worldwide.

The role offers a unique opportunity to work at the intersection of customer support and technical engineering, where you'll provide sophisticated technical support while collaborating with development teams. You'll be responsible for troubleshooting complex issues, developing internal tools, and potentially contributing to product enhancements.

As part of SmartBear's global support network, you'll join a company that values professional growth, diversity, and work-life balance. The position offers exposure to multiple programming languages and frameworks, making it ideal for someone who wants to expand their technical expertise while helping customers succeed.

The ideal candidate should combine strong technical skills with excellent communication abilities, bringing experience in multiple programming languages and a customer-centric approach. This role provides clear paths for career advancement, whether within the Product Support team or across other departments like Engineering, Product, or Customer Success.

SmartBear offers a supportive, inclusive work environment with offices worldwide, including locations in Somerville, MA, Galway, Ireland, and Bangalore, India. The company's commitment to ethical practices, social responsibility, and employee well-being makes it an attractive destination for professionals seeking meaningful work in software quality.

Senior Product Support Engineer position at SmartBear, providing technical support for BugSnag's software stability platform while working with multiple programming languages and frameworks.

Senior Product Support Engineer, BugSnag

SmartBear provides software quality and API development tools, trusted by over 16 million developers at 32,000+ organizations.

SmartBear, a leading software quality tools provider, is seeking a Senior Product Support Engineer for their BugSnag product - a software stability platform trusted by major companies like Airbnb, Slack, and Microsoft. Processing over 1 billion crash reports daily, BugSnag helps engineering teams make data-driven decisions about feature development and bug fixes.

The role offers a unique opportunity to work with highly technical customers, helping them integrate BugSnag's open source notifier libraries into their applications. You'll be part of a global support team providing 16x5 email support, along with dedicated slack channel and screen share options for enterprise customers.

As a Senior Product Support Engineer, you'll collaborate closely with development teams, troubleshoot complex technical issues, and have the opportunity to contribute to product improvements. The position requires strong technical skills across multiple programming languages and frameworks, with the chance to develop in-house tools and mentor junior team members.

SmartBear offers a culture focused on personal and professional growth, with offices worldwide including Somerville, MA, Galway, Ireland, and Bangalore, India. The company is committed to ethical practices and social responsibility, making it an ideal place for those who want to make a meaningful impact in the software development industry.

This role is perfect for experienced engineers who excel in customer interaction, problem-solving, and have a passion for helping others succeed. You'll have opportunities to grow within the Product Support Team or transition into other areas such as Engineering, Product, Customer Success, or Sales.

Senior Product Support Engineer position at SmartBear's BugSnag, providing technical support and solutions for software stability platform used by major tech companies.

SmartBear provides software quality tools trusted by 16M+ developers at 32,000+ organizations, helping teams deliver high-quality software faster.

SmartBear, a leading provider of software quality tools, is seeking a Senior Machine Learning Engineer to join their innovative team. The company serves over 16 million developers and testers across 32,000+ organizations, including industry giants like Adobe, JetBlue, FedEx, and Microsoft.

The role focuses on advancing SmartBear's AI and ML capabilities, particularly in their solution hubs featuring HaloAI. As a Senior ML Engineer, you'll be at the forefront of developing and implementing AI solutions that enhance software development quality and efficiency. You'll work with cutting-edge technologies and frameworks, from traditional ML libraries to modern LLMs and NLP tools.

The ideal candidate brings 3+ years of hands-on experience in AI/ML product development, with a strong foundation in Python, various ML frameworks, and database technologies. You'll be responsible for the entire ML lifecycle, from ideation and prototyping to model deployment and maintenance. Your work will directly impact how development teams worldwide deliver high-quality software.

SmartBear offers an exceptional work environment with a strong focus on personal and professional growth. The company's culture celebrates diversity, promotes work-life balance, and provides numerous opportunities for career advancement. Based in Somerville, MA, with offices worldwide, SmartBear has earned recognition as a great place to work and an industry innovator.

This role offers the unique opportunity to work on meaningful projects that improve the technology-driven world while being part of a company committed to ethical practices and social responsibility. You'll collaborate with talented teams across the globe and contribute to products used by millions of developers daily.

Senior Machine Learning Engineer role at SmartBear, developing AI/ML solutions for software quality tools with focus on predictive analytics and NLP.

Machine Learning Engineer

SmartBear provides software quality tools trusted by 16M+ developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft.

SmartBear, a leading provider of software quality tools, is seeking a Senior QA Engineer for their ReadyAPI product. ReadyAPI is a powerful platform that enables teams to create, manage, and execute automated functional, security, and performance tests in one centralized interface, trusted by major organizations like NASA and FedEx.

As a Senior QA Engineer, you'll play a crucial role in ensuring the reliability, performance, and functionality of ReadyAPI. You'll lead quality assurance efforts, develop automated testing frameworks using JavaScript, and work with TestComplete and Jenkins for test implementation. The role involves close collaboration with cross-functional teams to develop comprehensive testing strategies.

The ideal candidate brings 5+ years of test automation experience, strong JavaScript skills, and experience with modern development tools like Jenkins, Docker, and GitHub. You'll have the opportunity to mentor junior QA engineers and shape the quality culture within the team.

SmartBear offers an excellent work environment with a strong focus on employee development and well-being. The company is headquartered in Somerville, MA, with offices worldwide, and has won numerous industry awards. They serve over 16 million developers and engineers across 32,000+ organizations, including industry leaders like Adobe, JetBlue, FedEx, and Microsoft.

This role offers the perfect opportunity for an experienced QA professional to make a significant impact while working with cutting-edge API testing technology. You'll be part of a company that values diversity, promotes ethical practices, and is committed to making the technology-driven world a better place.

Lead QA Engineer position at SmartBear, focusing on ReadyAPI product testing, requiring JavaScript expertise and 5+ years of automation experience.

Senior QA Engineer – ReadyAPI

SmartBear delivers visibility tools trusted by 16M+ developers at 32,000+ organizations, including TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr.

SmartBear, a leading software development tools provider, is seeking a Senior Product Support Engineer for their BugSnag product - a software stability platform processing over 1 billion crash reports daily for 5,000+ engineering teams including Airbnb, Slack, and Microsoft. 

The role combines technical support excellence with software engineering, requiring expertise in multiple programming languages and frameworks. You'll be integral in helping customers integrate BugSnag's open source notifier libraries, developing internal tools, and collaborating with Platform and Backend Engineering teams.

As a Senior Product Support Engineer, you'll provide comprehensive technical support through various channels, working directly with customers while having opportunities to contribute to product development. The position offers unique exposure to multiple aspects of software development, from customer-facing support to backend engineering.

The ideal candidate brings strong technical capabilities across multiple programming languages, excellent problem-solving skills, and a customer-centric mindset. This role provides exceptional growth opportunities, whether deepening expertise in support or transitioning to engineering, product, or customer success roles.

SmartBear offers a collaborative, inclusive work environment with global offices and a strong focus on employee development. The company's commitment to making the technology-driven world better, combined with their ethical practices and social responsibility, makes this an attractive opportunity for those seeking to make an impact in software development tools and customer support.

Senior Product Support Engineer position at SmartBear's BugSnag team, combining technical support excellence with software engineering expertise.

Award-winning software company delivering tools for developers, including TestComplete, Swagger, ReadyAPI, BugSnag, and Zephyr, trusted by 16M+ developers worldwide.

SmartBear is seeking a skilled Developer Relations Engineer to join their growing global team. This role combines technical expertise with community engagement, focusing on observability and OpenTelemetry technologies.

As a DevRel at SmartBear, you'll be responsible for creating engaging technical content, delivering presentations worldwide, and building relationships with developer communities. You'll work closely with observability teams, emphasizing standards like OpenTelemetry, and help customers tackle application development and deployment challenges.

The role requires deep technical knowledge in logs, metrics, traces, OpenTelemetry, and cloud platforms, along with superior communication skills. You'll create sample applications, author technical content, and represent SmartBear at global events.

SmartBear offers a collaborative work environment with offices across the world, including locations in Somerville, MA, Galway Ireland, Bath, UK, Wroclaw, Poland, and Bangalore, India. The company is committed to ethical practices and promotes diversity and inclusion.

Benefits include career growth opportunities, birthday time off, and a supportive work culture that celebrates differences. SmartBear has won major industry awards including B2B Innovators Award and BuiltIn Best Places to Work.

The ideal candidate will have 3+ years of senior developer relations experience, be an active member of observability communities, and possess strong presentation skills. This position requires travel for global events and the ability to work with distributed teams.

Join SmartBear to help make the technology-driven world better while working with cutting-edge observability tools and engaging with a global developer community. The company's tools are trusted by over 16 million developers at 32,000+ organizations, including industry leaders like Adobe, JetBlue, FedEx, and Microsoft.

Senior Developer Relations role focusing on observability and OpenTelemetry technologies at SmartBear, requiring technical expertise and community engagement.

Developer Relations Engineer

SmartBear delivers visibility tools for developers, trusted by 16M+ developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft.

SmartBear, a leading developer tools company, is seeking a Senior Product Support Engineer for their BugSnag product - a software stability platform trusted by over 5,000 engineering teams worldwide, including Airbnb, Slack, Pinterest, and Microsoft. Processing over 1 billion crash reports daily from 85,000 applications, BugSnag helps engineering teams make data-driven decisions about feature development and bug fixes.

The role offers a unique opportunity to work at the intersection of customer support and engineering, where you'll provide technical support to highly technical customers while helping them integrate BugSnag's open source notifier libraries. You'll be working directly with the Product Support manager, collaborating closely with development teams, and having the opportunity to contribute to product improvements.

This position is perfect for experienced engineers who enjoy problem-solving, customer interaction, and working with diverse technologies. You'll have the chance to develop in-house tooling, mentor junior team members, and potentially transition into other areas of the business such as Engineering, Product, Customer Success, or Sales.

SmartBear offers a supportive and inclusive work environment with a strong focus on employee growth and well-being. The company has a global presence with offices in Somerville, MA, Galway Ireland, Bath, UK, Wroclaw, Poland, and Bangalore, India. As part of the SmartBear team, you'll join a company committed to ethical corporate practices and social responsibility, making a positive impact in the technology-driven world.

The ideal candidate should have a strong technical background with commercial experience in multiple programming languages, excellent communication skills, and a passion for helping customers succeed. This role provides an excellent opportunity to work with cutting-edge technologies while making a direct impact on customer success.

Senior Product Support Engineer position at SmartBear, providing technical support and solutions for BugSnag's software stability platform while working with multiple programming languages and frameworks.

SmartBear delivers visibility tools trusted by 16M+ developers at 32,000+ organizations, including TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr and Pactflow.

SmartBear, a leading provider of software development and testing tools, is seeking a Senior Software Engineer to join their Pactflow team. The company's tools, including TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, and Pactflow, are trusted by over 16 million developers at 32,000+ organizations worldwide.

As a Senior Software Engineer, you'll play a crucial role in developing the main Pactflow platform, which makes testing and deploying microservices at scale simple and worry-free for thousands of developers. You'll work with Python, Rust, and AWS technologies, collaborating with a talented team of engineers, UX designers, and product managers.

The ideal candidate has 5+ years of Python experience in an Agile and TDD environment, along with 1+ years of Rust experience. You should be passionate about writing clean, well-tested code and have experience with AWS technologies and infrastructure as code. Knowledge of AI technologies, particularly LLMs, and experience with various testing tools are essential.

SmartBear offers an excellent work environment with a strong focus on employee growth and well-being. The company is headquartered in Somerville, MA, with offices worldwide, and has won numerous industry awards. They promote an inclusive culture that celebrates differences and encourages collaboration.

This role offers the opportunity to work on industry-leading API testing solutions, contribute to open-source projects, and be part of a company that's making the technology-driven world better. You'll benefit from a supportive culture, comprehensive benefits, and the chance to work with cutting-edge technologies while solving complex technical challenges.

Senior Software Engineer role at SmartBear working on the Pactflow platform, focusing on Python and Rust development with AWS technologies.

Software Engineer

SmartBear, a leading provider of developer visibility tools trusted by over 16 million professionals worldwide, is seeking a Senior Software Engineer for Product Support to join their Zephyr Enterprise team. This role is crucial in the transformation of their test management product line while maintaining market leadership.

The position requires a skilled engineer who can tackle complex customer escalations, combining technical expertise with strong customer service abilities. You'll be working directly with customer-facing issues, providing technical solutions, and collaborating across Engineering, QA, and Support teams. This role offers a unique blend of hands-on coding, problem-solving, and customer interaction.

SmartBear offers an inclusive and growth-oriented environment, with offices worldwide including locations in Somerville, MA, Galway Ireland, Bath, UK, Wroclaw, Poland, and Bangalore, India. The company has received numerous industry awards and is committed to ethical corporate practices and social responsibility.

The ideal candidate will have 4-7 years of Java experience, strong debugging skills, and excellent communication abilities. This role requires weekend support and rotational shifts, making it perfect for someone who thrives in a dynamic environment and enjoys direct impact on customer success. You'll be part of a company that values work-life balance, diversity, and professional development, while working on products used by world-renowned organizations like Adobe, JetBlue, FedEx, and Microsoft.

Senior Software Engineer role at SmartBear focusing on product support and customer escalations for their test management solutions, requiring Java expertise and strong problem-solving skills.

Senior Software Engineer Product Support

SmartBear delivers complete visibility developers need to make each release better than the last, trusted by over 16 million developers at 32,000+ organizations.

SmartBear, a leader in software development tools, is seeking a Senior Product Support Engineer for BugSnag, their software stability "command center" used by over 5,000 engineering teams worldwide. This role involves providing in-depth technical support to highly technical customers, helping them integrate BugSnag's open source notifier libraries into their applications. You'll troubleshoot issues, collaborate with development teams, and have the opportunity to work on bug fixes and product enhancements.

As a Senior Product Support Engineer, you'll be responsible for:
- Solving technical support issues via email, GitHub, screenshare, and live chat
- Collaborating with internal teams to propose solutions
- Identifying and defining bug fixes
- Becoming a subject matter expert in BugSnag's products and supported languages
- Developing tools and enhancing documentation to improve support processes

The ideal candidate has:
- A personable and empathetic manner when dealing with customers
- Proficiency in English
- A systematic approach to problem-solving
- Experience as a mid-level software engineer
- Commercial experience in at least two categories: Mobile (Android, iOS, React Native), JavaScript, Scripting languages, or Server-side languages

SmartBear offers great benefits including:
- Career growth opportunities
- Investments in team spaces for collaboration and fun
- Encouragement to take birthdays off
- A People and Culture organization focused on holistic employee well-being
- Celebration of diversity in experiences, viewpoints, and identities

Join SmartBear to be part of a company committed to making the technology-driven world a better place, with a focus on ethical practices and social responsibility. With offices worldwide and numerous industry awards, SmartBear provides an excellent environment for professional growth and innovation.

Senior Product Support Engineer for BugSnag at SmartBear, providing technical support and collaborating with development teams.

SmartBear delivers complete visibility developers need to make each release better than the last, with tools trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations.

SmartBear is seeking a Senior QA Engineer for their ReadyAPI product. This role involves leading quality assurance efforts, collaborating with cross-functional teams, and working with technologies like JavaScript, HTTP, REST, SOAP, GraphQL, gRPC, and Apache Kafka. The ideal candidate will have 5+ years of experience with JavaScript for test automation and familiarity with tools like SoapUI and ReadyAPI.

Key Responsibilities:
- Drive quality assurance for ReadyAPI
- Develop and execute comprehensive testing strategies
- Collaborate with product owners and developers
- Mentor junior QA engineers
- Improve testing processes and methodologies

The role offers growth opportunities, investment in employee success, and a culture that celebrates diversity. SmartBear has offices worldwide and has won major industry awards.

ReadyAPI allows teams to create, manage, and execute automated functional, security, and performance tests for various API types. It's used by major organizations like NASA and FedEx.

SmartBear offers a hybrid work model, with this position based in the Wroclaw office. They provide a supportive work environment, encourage work-life balance, and are committed to ethical practices and social responsibility.

Join SmartBear to make a significant impact on product quality and be part of a team dedicated to making the technology-driven world a better place.

Senior QA Engineer role at SmartBear for ReadyAPI product, leading quality assurance efforts and working with advanced API testing technologies.

SmartBear Senior Software Engineer Software Engineering Jobs

Find SmartBear Senior Software Engineer software engineering jobs