Solutions Engineer, UI

SmartBear delivers visibility tools trusted by 16M+ developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft.
Frontend
Mid-Level Software Engineer
Hybrid
1+ year of experience
Enterprise SaaS

Description For Solutions Engineer, UI

SmartBear is a leading software company that provides essential tools for developers, testers, and software engineers worldwide. As a Solutions Engineer, UI, you'll join a company trusted by over 16 million professionals at 32,000+ organizations, including industry giants like Adobe, JetBlue, FedEx, and Microsoft. This hybrid role, based out of our Somerville MA headquarters, offers a unique blend of technical expertise and customer interaction.

You'll be working with cutting-edge testing and development tools like TestComplete, Swagger, and ReadyAPI, helping partners and customers understand and implement these solutions effectively. The role requires both technical proficiency in UI automation, API testing, and development tools, as well as strong communication skills to deliver demonstrations and training.

This position is ideal for someone with a technical background who enjoys working with customers and partners, combining technical expertise with customer-facing responsibilities. You'll have the opportunity to influence product development, work with various teams across the organization, and contribute to the company's growth while developing your career.

SmartBear offers a supportive, inclusive work environment with a strong focus on employee development and work-life balance. The company's commitment to making the technology-driven world better, combined with its global presence and award-winning culture, makes this an excellent opportunity for someone looking to grow their career in technical solutions engineering.

The role offers a perfect balance of technical work and customer interaction, with minimal travel requirements (5%) and the flexibility of a hybrid work arrangement. You'll be part of a company that values diversity, celebrates individual contributions, and maintains a strong ethical corporate practice, all while working with industry-leading testing and development tools.

Last updated 2 months ago

Responsibilities For Solutions Engineer, UI

  • Provide technical advice and serve as a trusted advisor to joint prospects
  • Create technical joint reference architectures for combined solutions
  • Develop and deliver SmartBear product demonstrations and training
  • Help Partner Sales/SEs qualify prospects and match products to customer needs
  • Provide technical insight for the Marketing team
  • Travel to industry events (Up to 5% travel)
  • Contribute to responses for RFIs/RFPs
  • Convey feature requests to Product Management team
  • Work with Customer Adoption team for technical onboarding
  • Train new Sales team members

Requirements For Solutions Engineer, UI

JavaScript
Python
  • Technical degree or related field
  • 1+ years of experience presenting and/or working with technical concepts around automated QA testing
  • Experience working with APIs programmatically with Javascript or Python
  • Capable of working with software resellers/3rd party partners
  • Worked directly with customers or internal clients to resolve technical problems
  • Proficient in UI QA Automation tools, Test Management solutions, Automation Frameworks
  • Ability to travel (approximately 5% of the time)
  • Must be local and within commutable distance to Somerville MA office

Benefits For Solutions Engineer, UI

Medical Insurance
Dental Insurance
Vision Insurance
  • Career growth opportunities at every level
  • Birthday off
  • Collaborative work environment
  • Investment in employee success
  • People and Culture organization focus
  • Diverse and inclusive workplace

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