IT Support Engineer

Snappi, a pioneering neobank, is seeking an IT Support Engineer to join their team in Athens, Greece. This role is crucial in providing technical assistance and support to end-users within the organization. The ideal candidate will be responsible for troubleshooting hardware, software, and network issues, managing IT service requests, and ensuring smooth operation of IT systems.

Key responsibilities include providing first and second-level support for various technologies, managing user accounts and identities, administering Office 365 services, device management through Microsoft Intune, basic network support, and maintaining conference room equipment. The role also involves ensuring security and compliance, as well as documenting IT processes and providing user training.

The successful candidate will have a bachelor's degree in a relevant field or equivalent experience, proven IT support experience, and strong knowledge of Azure AD and Office 365 administration. Familiarity with Microsoft Intune, networking concepts, and Fortinet equipment is advantageous. Excellent problem-solving skills and strong communication abilities are essential.

Snappi offers a competitive benefits package, including a hybrid work model, comprehensive insurance, a children's savings plan, and professional development opportunities. This is an excellent chance to contribute to the creation of a neobank from its foundation and be part of redefining the financial landscape through innovative digital banking solutions.

Join Snappi and be part of a dynamic workplace where your ideas and contributions will play a pivotal role in shaping the future of banking. If you're passionate about technology and finance, and want to make a real impact, this could be the perfect opportunity for you.