IT Support Engineer

Snappi, an innovative neobank, is seeking an enthusiastic IT Support Engineer to join their technology team. This role represents an opportunity to be part of building a transformative financial institution from the ground up. As the first point of contact for IT support, you'll handle end-user technical issues, device management, and cloud-based services maintenance.

The position involves providing first-level IT support, managing hardware and software solutions, and maintaining critical systems like Entra ID and Office 365. You'll be responsible for troubleshooting various technical issues, setting up new devices, and ensuring smooth operation of conference room equipment. The role also includes documentation and knowledge base development to improve overall IT service delivery.

This is an excellent opportunity for someone starting their IT career, with room for growth and learning. The company offers comprehensive benefits, including medical insurance, flexible work arrangements, and professional development support. The collaborative environment and focus on innovation make it an ideal place for those passionate about technology and financial services.

Working at Snappi means being part of a team that's reshaping the banking landscape through technology. The company values diversity and provides equal opportunities, creating an inclusive workplace where everyone can contribute to delivering innovative, accessible digital banking solutions.