Product Engineer

Solidroad is revolutionizing customer support by combining AI, generative technology, and real-time simulations to maintain the human elements of support - warmth, empathy, and intuition - while scaling effectively. This role is perfect for an early-career engineer who sees their work as both a job and a passion project.

As a Product Engineer, you'll be at the forefront of building cutting-edge solutions, working on everything from advanced prompt engineering pipelines to real-time multimodal simulations. You'll handle complex integrations with platforms like Zendesk, Intercom, and Salesforce, while crafting high-performance user experiences using Next.js.

The position offers unique opportunities for rapid growth and learning, working directly with experienced founders in a small, focused team based in San Francisco. The company culture emphasizes close collaboration, spontaneous problem-solving, and a balance of professional development with fun team activities like padel matches and karaoke evenings.

This role is ideal for someone who thrives in a fast-paced startup environment, has strong computer science foundations, and has demonstrated their passion through personal projects. You'll be working full-time in the San Francisco office, collaborating closely with the team to build something truly impactful.

The role offers high autonomy, direct mentorship from experienced founders, and the chance to work on a product you'll be proud of. While it comes with typical startup challenges - fast-paced decision-making with incomplete information and complex problem-solving - it's an incredible opportunity for someone who views their career as a continuous journey of improvement and growth.

If you're excited about building something ambitious, working with cutting-edge AI technology, and being part of a tight-knit team that's tackling meaningful challenges, this role could be perfect for you. The company values enthusiasm and drive over extensive experience, making it an excellent opportunity for early-career engineers looking to make a significant impact.