Forward Deployed Engineer

As a Forward Deployed Engineer (FDE) at Sourcegraph, you'll report directly to our CEO and work with the most successful and sophisticated software companies in the world. You'll build code AI capabilities that all of their devs love and use in ways far beyond anything else out there. Your code will be informed by what our biggest customers need and will ship to all customers and users, so you must have exacting standards. You'll be working directly with our biggest customers, so you need to know how to work with eng leaders and devs and pitch and sell and react on the fly.

Within one month, you will: • Get yourself intimately familiar with our entire tech stack and product features • Shadow experienced team members on Engineering and Technical Success to learn about customer engagements • Learn how to pitch our product and familiarize yourself with our go-to-market motion • Get dropped into existing customer engagement to support and learn about what Sourcegraph looks like out in the real world

Within three months, you will: • Get deployed to your first customer to lead an engagement from end-to-end • Begin participating in customer and prospect conversations to help identify land and expand opportunities • Start to build the FDE handbook playbook to codify successful engagement practices

Within six months, you will: • Successfully manage multiple customer engagements, driving measurable increases in product adoption, usage, and account revenue growth • Identify and capitalize on new opportunities within customer accounts • Contribute to the refinement and scaling of the FDE program based on your experiences • Become a go-to resource for complex customer integrations and technical challenges • Demonstrate tangible impact on revenue growth and customer satisfaction

This role requires extensive travel, typically up to 80% of the time (Monday-Thursday) for on-site customer engagements. When not traveling, you'll work from our SF office.

We're looking for someone who: • Is passionate about developer tools and solving complex technical challenges • Excels in fast-paced, changing environments and enjoys working directly with customers • Is comfortable balancing technical work with relationship building and strategic thinking • Is excited about the prospect of frequent travel and intense on-site engagements • Is eager to learn and adapt to diverse technologies and business environments • Enjoys having a direct impact on product development and company growth • Has a strong software engineering background with hands-on coding experience • Possesses excellent problem-solving skills and ability to think on your feet • Has strong communication skills, both technical and non-technical • Has experience with developer tools, code search, and AI-assisted coding

This is a highly demanding role that requires a lot of autonomy and high-agency that we typically only see with IC3s or higher. You'll be interacting with some of the world's most powerful and influential technical leaders.