Wifi Support Engineer Bilingual (Arab and English)

Staff4Me provides technical support and wifi solutions for clients, specializing in bilingual services.
Backend
Mid-Level Software Engineer
Remote
3+ years of experience
Enterprise SaaS

Description For Wifi Support Engineer Bilingual (Arab and English)

Staff4Me is seeking a talented Bilingual Wifi Support Engineer who can bridge the language gap between Arabic and English-speaking clients. This role combines technical expertise in wifi networks with essential bilingual communication skills, making it a unique opportunity for network professionals who are fluent in both languages.

The position involves managing and troubleshooting wifi networks, conducting site surveys, and ensuring optimal network performance. You'll be working remotely from the Philippines, collaborating with a diverse team while providing technical support to an international client base. The role requires a strong foundation in wifi technologies, protocols, and standards, combined with excellent problem-solving abilities.

As a Wifi Support Engineer, you'll be responsible for configuring and managing wifi access points, controllers, and related network equipment. Your bilingual skills will be crucial in providing comprehensive support and documentation in both Arabic and English. The position offers the opportunity to work with cutting-edge wifi technologies while developing your expertise in network engineering.

The ideal candidate will have 3-5 years of experience in wifi support or a similar role, along with relevant certifications such as CWNP or CCNA Wireless. A bachelor's degree in Computer Science or Network Engineering is required. This role is perfect for someone who enjoys solving complex technical challenges while bridging cultural and linguistic barriers in a global technology environment.

Join Staff4Me to be part of a forward-thinking team that values both technical expertise and linguistic diversity. This position offers the flexibility of remote work while allowing you to make a significant impact in ensuring seamless wifi connectivity for our international client base.

Last updated a day ago

Responsibilities For Wifi Support Engineer Bilingual (Arab and English)

  • Provide technical support and troubleshoot wifi network issues for clients in both Arabic and English
  • Ensure optimal performance and reliability of wifi networks
  • Configure and manage wifi access points, controllers, and related network equipment
  • Conduct site surveys to assess wifi coverage and identify potential issues
  • Analyze and resolve network connectivity and performance problems
  • Collaborate with network engineers and other team members to integrate wifi networks with existing infrastructure
  • Stay informed about the latest wifi technologies and solutions
  • Maintain documentation of network configurations, changes, and incidents
  • Provide training and technical assistance to clients and team members
  • Monitor and report on network performance regularly

Requirements For Wifi Support Engineer Bilingual (Arab and English)

Linux
  • 3-5 years of experience as a Wifi Support Engineer or in a similar role
  • Fluency in both Arabic and English is essential
  • Strong knowledge of wifi technologies, protocols, and standards
  • Prior experience in configuring and managing wifi access points, controllers, and related equipment
  • Understanding of network security principles and best practices
  • Proficient in conducting site surveys and performing troubleshooting in both languages
  • Strong analytical and problem-solving abilities
  • Excellent communication and interpersonal skills
  • Ability to work in a collaborative team environment
  • Relevant certifications such as CWNP, CCNA Wireless, or similar are preferred
  • Bachelor's degree in Computer Science, Network Engineering, or a related field

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