Software Support Engineer

Superwall, a company focused on mobile app paywall configuration, is seeking their first Support Engineer to join their team. This role combines technical expertise with customer support, perfect for someone passionate about mobile development and helping other developers succeed.

The position offers a competitive salary of $100,000-$120,000 annually, along with a comprehensive benefits package. What makes this opportunity unique is the company's commitment to flexibility, offering both remote work options globally and an in-person option in New York City. They even pay candidates during the interview process at $58 per hour, demonstrating their value for candidates' time.

As a Support Engineer, you'll be at the intersection of technical development and customer success. Your primary responsibilities will include helping developers integrate the Superwall SDK across various platforms (Swift, Kotlin, React Native, Dart), troubleshooting technical issues, and collaborating with the engineering team to improve documentation and SDK usability. This role is perfect for someone who not only understands mobile development but can also effectively communicate technical concepts to others.

The ideal candidate should have a genuine passion for helping developers succeed, hands-on experience with app development, and excellent communication skills. While experience with multiple platforms (Swift, React Native, Flutter, Kotlin) is preferred, the company is open to candidates with any level of experience, including new graduates. This indicates a strong focus on potential and learning ability rather than just years of experience.

Founded in 2021, Superwall is a growing startup with a team of around 10 people, offering an opportunity to make a significant impact as their first Support Engineer. The company culture encourages innovation and personal growth, as evidenced by their support for side projects. This role represents an excellent opportunity for someone looking to combine technical skills with customer support in a dynamic startup environment.