Forward-thinking startup focused on creating cutting-edge solutions that empower businesses and configure Shopify solutions

SupportYourApp is a forward-thinking startup specializing in creating cutting-edge solutions and Shopify configurations for businesses. We're seeking an experienced Full-Stack Developer to join our intimate team of 4 professionals, including 2 Co-Founders and 2 support specialists.

As our Full-Stack Developer, you'll be instrumental in developing both frontend and backend components using TypeScript, React, and Node.js. You'll work with GraphQL and REST APIs, ensuring high-quality code delivery and maintaining comprehensive documentation. The role demands strong technical expertise with 5+ years of TypeScript experience and fluent English skills.

Our startup environment offers unique opportunities for growth and innovation. You'll work remotely with an international team, following EU business hours. We value collaboration, creativity, and independent thinking. The position offers competitive USD compensation and the chance to make significant impacts across global markets.

The ideal candidate will bring senior-level expertise, startup mindset, and strong communication skills. Additional experience with Remix framework and Google Cloud services would be advantageous. Join us in building innovative solutions that empower businesses worldwide while working in a culture that values both professional excellence and a good sense of humor.

This role perfectly balances technical challenges with creative freedom, offering a chance to shape the future of e-commerce solutions while working with a dynamic, forward-thinking team.

Senior Full Stack Developer position at SupportYourApp, working remotely with TypeScript, Node.js, and React to build innovative web applications and Shopify solutions.

(Fluent English) Full Stack Developer (TypeScript, Node.js and React)

A platform for processing and digitizing art pieces from Ukrainian and global artists with blockchain integration.

We are building an innovative platform where art comes alive in the digital world! We're developing a product for processing heavy data and files, and we're looking for a progressive Middle Back-End Developer to join our team. Together, we'll create a CRM for artwork management with planned integration into Blockchain and Web 3.0.

Our product is a platform for processing artworks by Ukrainian and global artists for digitization and preservation, ensuring art is digitized in exceptional quality. The team consists of talented and ambitious Ukrainian specialists, including CEO, CTO, Marketing Director, Project Manager, Full-Stack, Front-End, Back-End, UI/UX Designer, and business team members.

The role requires 2-4+ years of software development experience with strong expertise in Node.js, Nest.js, and various databases including PostgreSQL, MongoDB, and Redis. You'll be responsible for setting up the product architecture, building project strategy, and leading development efforts. The ideal candidate should have deep knowledge of JavaScript, TypeScript, OOP, and SOLID principles.

We offer a unique opportunity to work on a greenfield project without legacy code, where you'll have direct impact on architecture and strategy. The position is remote-friendly within Ukraine or nearby time zones, with compensation in USD. You'll join a friendly team with minimal bureaucracy and plenty of interesting technical challenges.

Additional valuable skills include DevOps experience, Blockchain technology knowledge (ethers.js or viem), Solidity, experience with Knex.js and Prisma, WebSockets, Docker, and more. This is an excellent opportunity for a mid-level developer looking to make a significant impact on a project that preserves and digitizes art using cutting-edge technology.

Mid-level Nest.js Developer position for an art digitization platform with blockchain integration

Nest.js Developer

SaaS company providing products to transform web data from open and dark web into structured web data feeds, ready for machines to consume.

SupportYourApp is seeking a skilled Back-End Developer to join their team. This role is perfect for someone passionate about working with data, APIs, and complex systems. The company offers SaaS products that transform web data from the open and dark web into structured feeds for machine consumption.

The team consists of 60+ qualified specialists, including developers, analysts, product managers, sales, and customer support professionals. As a Back-End Developer, you'll take ownership of tasks, maintain existing systems, work with APIs and large datasets, and manage data pipelines using tools like Elasticsearch, RabbitMQ, Kafka, MongoDB, and MySQL.

Key responsibilities include:
- Taking over tasks from experienced developers
- Maintaining systems and resolving bugs
- Working with APIs, data clusters, and log management
- Developing and maintaining code
- Managing large data pipelines

Requirements:
- Fluent English (written and spoken)
- 3-5 years of commercial Back-End Developer experience
- Strong Java skills
- Experience with APIs, large datasets, and microservices
- Comfort with Linux systems
- Familiarity with Elasticsearch, Kafka, RabbitMQ, MongoDB, and MySQL

The company offers a remote work environment, USD compensation, and the opportunity to work with an international team in a progressive product company with 7+ years in the IT market. This role is ideal for a mid-level software engineer looking to grow their skills in a dynamic, data-driven environment.

SupportYourApp seeks a skilled Back-End Java Developer for remote work on SaaS products, transforming web data into structured feeds.

(Fluent English) Java Developer

SaaS company providing products to transform web data from open and dark web into structured web data feeds for machine consumption.

We are seeking a skilled Back-End Developer to join our team of 60+ qualified specialists. This role is perfect for someone passionate about working with data, APIs, and complex systems. You'll take ownership of tasks, maintain existing systems, work with APIs and large datasets, and manage data pipelines using tools like Elasticsearch, Kafka, and MongoDB.

Key responsibilities include:
- Maintaining and managing existing systems
- Resolving bugs and handling system maintenance
- Working with APIs, data clusters, log management, and archives
- Developing and maintaining code
- Managing and optimizing large data pipelines

Requirements:
- Fluent written and spoken English
- 3-5 years of commercial experience as a Back-End Developer
- Solid experience with Java
- Experience with APIs and handling large datasets
- Hands-on experience with microservices and production environments
- Comfortable working on Linux systems
- Experience with Elasticsearch, Kafka, or RabbitMQ
- Experience with MongoDB, MySQL (a big plus)
- Ability to quickly learn and adapt to new tools and technologies

We offer:
- Interesting work with Big Web Data solutions
- Compensation in USD
- International team
- Progressive product company with 7+ years in the IT market
- Fully remote work environment

Join us in transforming web data into structured feeds ready for machine consumption!

Join SupportYourApp as a Java Developer to work on SaaS products transforming web data into structured feeds. Remote position with competitive compensation.

SaaS products company transforming web data from open and dark web into structured web data feeds, with 7+ years in the IT market.

We are looking for a skilled Back-End Developer to join our team! This role is designed for someone who can take ownership of tasks and help free up our experienced developers for more complex and critical projects. If you're passionate about working with data, APIs, and complex systems, this might be the perfect fit for you.

**Product:**
SaaS products to transform the vast pool of web data from the open and dark web into structured web data feeds, ready for machines to consume. 

**Progressive team:**
60+ qualified specialists, including developers, analysts, product managers, sales and customer support professionals.

**Together We Will:**
- Take ownership of tasks currently handled by experienced developers to allow them to focus on more advanced projects
- Maintain and manage our existing systems, resolve bugs, and handle system maintenance
- Work extensively with APIs, data clusters, log management, and archives
- Develop and maintain code
- Work with technologies like Elasticsearch, Big Data tools, and MySQL on Linux systems
- Manage and optimize large data pipelines, leveraging tools such as RabbitMQ, Kafka, MongoDB, and Elasticsearch

**What We Will Need:**
- Fluent written and spoken English
- 3–5 years of commercial experience as a Back-End Developer
- Solid experience with Java
- Experience with APIs and handling large datasets
- Hands-on experience working with microservices and in production environments
- Comfortable working on Linux systems
- Experience with tools like Elasticsearch, Kafka, or RabbitMQ
- Experience with MongoDB, MySQL (a big plus)
- Ability to quickly learn and adapt to new tools and technologies

**Would Be a Plus:**
- Experience with SaaS products
- Strong problem-solving skills and attention to detail
- Ability to work for a common result
- Great sense of humor 🙂

**We Offer:**
- Lots of interesting work with Big Web Data solutions
- Compensation in USD
- International team
- Progressive product company with 7+ years in the IT market
- Fully remote

Skilled Back-End Developer needed for SaaS company transforming web data into structured feeds. 3-5 years experience, Java expertise, API knowledge required.

SaaS products to transform web data from open and dark web into structured web data feeds for machine consumption.

We are looking for a skilled Back-End Developer to join our team! This role is designed for someone who can take ownership of tasks and help free up our experienced developers for more complex and critical projects. If you're passionate about working with data, APIs, and complex systems, this might be the perfect fit for you.

Product: SaaS products to transform the vast pool of web data from the open and dark web into structured web data feeds, ready for machines to consume. 

Progressive team: 60+ qualified specialists, including developers, analysts, product managers, sales and customer support professionals.

Together We Will:
- Take ownership of tasks currently handled by experienced developers to allow them to focus on more advanced projects
- Maintain and manage our existing systems, resolve bugs, and handle system maintenance
- Work extensively with APIs, data clusters, log management, and archives
- Develop and maintain code
- Work with technologies like Elasticsearch, Big Data tools, and MySQL on Linux systems
- Manage and optimize large data pipelines, leveraging tools such as RabbitMQ, Kafka, MongoDB, and Elasticsearch

What We Will Need:
- Fluent written and spoken English
- 3–5 years of commercial experience as a Back-End Developer
- Solid experience with Java
- Experience with APIs and handling large datasets
- Hands-on experience working with microservices and in production environments
- Comfortable working on Linux systems
- Experience with tools like Elasticsearch, Kafka, or RabbitMQ
- Experience with MongoDB, MySQL (a big plus)
- Ability to quickly learn and adapt to new tools and technologies

Would Be a Plus:
- Experience with SaaS products
- Strong problem-solving skills and attention to detail
- Ability to work for a common result
- Great sense of humor 🙂

We Offer:
- Lots of interesting work with Big Web Data solutions
- Compensation in USD
- International team
- Progressive product company with 7+ years in the IT market
- Fully remote

Skilled Back-End Developer needed for SaaS company, working with APIs, data clusters, and complex systems. Remote position, 3-5 years experience required.

SaaS company providing products to transform web data from open and dark web into structured web data feeds, with 7+ years in the IT market.

We are seeking a skilled Back-End Developer to join our team of 60+ qualified specialists. This role is perfect for someone passionate about working with data, APIs, and complex systems. You'll take ownership of tasks to free up experienced developers for more complex projects.

**Key Responsibilities:**
- Maintain and manage existing systems, resolve bugs, and handle system maintenance
- Work extensively with APIs, data clusters, log management, and archives
- Develop and maintain code
- Work with technologies like Elasticsearch, Big Data tools, and MySQL on Linux systems
- Manage and optimize large data pipelines using tools such as RabbitMQ, Kafka, MongoDB, and Elasticsearch

**Requirements:**
- Fluent written and spoken English
- 3-5 years of commercial experience as a Back-End Developer
- Solid experience with Python
- Experience with APIs and handling large datasets
- Hands-on experience working with microservices and in production environments
- Comfortable working on Linux systems
- Experience with tools like Elasticsearch, Kafka, or RabbitMQ
- Experience with MongoDB, MySQL (a big plus)
- Ability to quickly learn and adapt to new tools and technologies

**Nice to Have:**
- Experience with SaaS products
- Strong problem-solving skills and attention to detail
- Ability to work for a common result
- Great sense of humor

**We Offer:**
- Interesting work with Big Web Data solutions
- Compensation in USD
- International team
- Progressive product company with 7+ years in the IT market
- Fully remote work environment

Join us in transforming web data into structured feeds ready for machine consumption!

Join SupportYourApp as a Python Developer to work on Big Web Data solutions in a fully remote, international team.

(Fluent English) Python Developer

A company that creates solutions to automate support (text communication) for popular CRM systems using ML.

We're seeking a dynamic and innovative DevOps Engineer for AI Applications who thrives on turning complex challenges into seamless solutions and is passionate about driving the future of AI in production environments. If you love creating cutting-edge products and pioneering new features, join our team to revolutionize how machine learning models are deployed, monitored, and maintained at scale.

Product: A solution created to automate support (text communication) for popular CRM systems using ML. The product is currently in production.

Team: We already have an experienced CEO & CTO with a background in Data Science and Machine Learning, Front-End, Back-end developers, Machine Learning Engineer, Marketing Manager, and Designer. 

Together we will:
- Deploy and maintain AI applications in production environments
- Design and implement CI/CD pipelines to automate deployment processes
- Monitor system performance and implement optimizations as needed
- Collaborate with ML engineers and data scientists to integrate AI models seamlessly
- Manage infrastructure using containerization and orchestration tools
- Ensure security and compliance standards are met in all deployments

What you will need:
- 2.5-3 years of commercial experience in a related role (e.g., DevOps Engineer, Infrastructure Engineer), preferably with experience in AI application deployment
- Hands-on experience in deploying and maintaining AI applications in production environments
- Proficiency with containerization technologies, such as Docker, and orchestration tools like Kubernetes
- Experience with monitoring and logging tools, such as Prometheus, Grafana, or the ELK Stack
- Strong knowledge of CI/CD pipelines and tools, like Jenkins or GitLab CI/CD, to automate deployment processes
- Experience with at least one major cloud platform, such as AWS, Azure, or Google Cloud
- Solid scripting skills using languages like Bash and Python for automation tasks
- Understanding of infrastructure as code (IaC) tools, such as Terraform or CloudFormation
- Familiarity with configuration management tools, like Ansible, Chef, or Puppet
- Proficiency in Git and understanding of branching, merging, and pull requests
- Basic understanding of MLOps practices and tools, such as MLflow or Kubeflow, is a plus
- Experience with cloud-based ML services, like AWS SageMaker, Azure ML, or Google AI Platform, is advantageous
- Strong problem-solving skills and ability to work collaboratively in a team environment

We offer:
- Compensation in USD
- Remote work in Ukraine or in a similar time zone
- Adequate, friendly management and no bureaucracy
- Cozy startup atmosphere with stability from a holding company
- Plenty of interesting talks and communication with the team

DevOps Engineer for AI Applications needed to deploy, maintain, and optimize AI solutions in production environments.

(Fluent Ukrainian or English) DevOps Engineer for AI Applications

Progressive product company with 7+ years in the IT market, providing SaaS products to transform web data into structured feeds.

We are seeking a dedicated and technically skilled Technical Support Engineer Tier 1 with the potential to grow into a QA Engineer role. This position is ideal for someone who excels in a collaborative environment and is passionate about problem-solving, technical troubleshooting, and customer satisfaction.

**Product:**
Our company offers SaaS products that transform vast pools of web data from both the open and dark web into structured web data feeds, ready for machine consumption.

**Team:**
You'll be joining a progressive team of 60+ qualified specialists, including developers, analysts, Product managers, sales and customer support professionals. Your mentor will be an Application Team Lead with solid experience in this area. The team conducts daily and sometimes weekly stand-ups.

**Responsibilities:**
- Manage 5 to 10 complex support tickets daily
- Provide technical support to Enterprise customers
- Proactively test platforms and monitor issues
- Conduct data analysis to track ticket metrics and product testing
- Perform manual monitoring and verification of active data sources
- Collaborate with R&D and Dev teams to resolve platform issues
- Prioritize and monitor the addition of new domains and internal tasks
- Communicate directly with customers
- Participate in weekly meetings with tech teams
- Support QA tasks

**Requirements:**
- Fluent written and spoken English
- 1.5+ years of commercial experience in Technical Support
- Understanding of technical language and ability to collaborate with developers
- Technical background, including experience with APIs and SQL
- Experience working with B2B Enterprise customers
- Familiarity with ticketing systems (e.g., Jira, Monday.com)
- Strong attention to detail, prioritization skills, and methodical approach
- Exceptional communication and customer service skills

**Nice to Have:**
- Experience with data analysis and support metrics
- Ability to manage multiple tasks efficiently and work independently
- Strong organizational and problem-solving skills
- Great sense of humor

**We Offer:**
- Interesting work with Big Web Data solutions
- Compensation in USD
- International team
- Fully remote work environment

This role offers an exciting opportunity to work with cutting-edge web data technologies while developing your skills in technical support and quality assurance. Join our team and be part of transforming the landscape of web data consumption!

Technical Support Engineer with growth potential to QA Engineer for SaaS web data transformation company. Remote position requiring fluent English and technical skills.

(Fluent English) Technical Support Engineer (growth to a QA Engineer)

We are seeking a dedicated and technically skilled Technical Support Engineer Tier 1 with the potential to grow into a QA Engineer role. This position is ideal for someone who thrives in a collaborative environment and is passionate about problem-solving, technical troubleshooting, and customer satisfaction.

The role involves working with SaaS products that transform web data from the open and dark web into structured data feeds for machine consumption. You'll be part of a progressive team of 60+ qualified specialists, including developers, analysts, Product managers, sales and customer support professionals. Your mentor will be an Application Team Lead with solid experience in this area.

Key responsibilities include:
- Managing 5 to 10 complex support tickets daily
- Providing technical support to Enterprise customers
- Proactively testing platforms and monitoring issues
- Conducting data analysis and ensuring adherence to KPIs
- Collaborating with R&D and Dev teams to resolve platform issues
- Communicating directly with customers
- Supporting QA tasks

Requirements:
- Fluent written and spoken English
- 1.5+ years of commercial experience in Technical Support
- Technical background, including experience with APIs and SQL
- Experience working with B2B Enterprise customers
- Familiarity with ticketing systems (e.g., Jira, Monday.com)
- Strong attention to detail and prioritization skills

We offer:
- Interesting work with Big Web Data solutions
- Compensation in USD
- International team
- Fully remote work environment

This role provides an excellent opportunity for growth and development in a dynamic, tech-focused environment. Join us to contribute to cutting-edge data solutions while advancing your career in technical support and quality assurance.

Technical Support Engineer with growth potential to QA Engineer for SaaS company. Fluent English, 1.5+ years experience, remote work, Enterprise customer support.

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

Our product IT team is looking for an experienced PHP Developer who enjoys creating great products 🇺🇦 and solving complex problems, working on future features, and is ready to work on our two internal products.

Products: Multi-channel CRM systems with integrated telephony and built-in artificial intelligence for providing support via email, phone calls, and online chat. The end users of the product are business owners, management, and agents of the Customer Support department.

Team: Our team has many great specialists - PM, full-stack and front-end engineers, MarkUp developer, experienced QA and designer, as well as a product marketing team.

What we'll do:
- Work on the development, optimization, and support of the server-side of the product
- Collaborate with the designer and front-end developer to ensure feature integration
- Conduct testing, bug detection, and fixes to ensure the quality of the current code
- Provide code updates and optimization to ensure modern technologies and project support
- Develop, maintain, and update project documentation
- Plan and estimate tasks together with the team

Important and necessary:
- Commercial experience with PHP for 2+ years
- RabbitMQ, Redis, Memcached (1+ year experience)
- Experience with databases (MySQL, PostgreSQL): indexes, optimization, transactions, etc.
- Knowledge of Design patterns and OOP principles, SOLID
- Experience with REST
- Docker
- Linux
- Git

Bonus:
- Good sense of humor 🙂
- Love for art

We offer:
- Remote work in Ukraine or elsewhere in a close time zone
- Convenient fixed schedule during business hours
- Competitive compensation in USD
- Opportunity to work in a comfortable office (art object) with a generator and uninterrupted internet if you're in Kyiv
- Lots (very lots!) of interesting work
- Creative team of professionals and lack of bureaucracy
- Corporate library

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Experienced PHP Developer needed for multi-channel CRM systems with AI integration. Remote work, competitive USD salary, and a creative team environment.

SupportYourApp Engineering Jobs

Forward-thinking startup focused on creating cutting-edge solutions that empower businesses and configure Shopify solutions