Find SupportYourApp Entry-Level Software Engineer software engineering jobs

SupportYourApp provides technical support and customer service solutions for businesses.

SupportYourApp is seeking a Technical Support Engineer based in Brazil to join our remote team. This role combines technical support with web development expertise, requiring fluency in English and strong technical capabilities. The ideal candidate will have experience with web technologies including HTML, CSS, JavaScript, and web services, along with knowledge of web application design and operations. This position offers the flexibility of remote work from major Brazilian cities including São Paulo, Rio de Janeiro, or Brasília. The role involves providing technical support while utilizing web development skills to troubleshoot and resolve complex technical issues. Candidates must be at least 18 years old and have their own computer equipment. This is an excellent opportunity for someone looking to combine customer support with technical expertise in a growing enterprise SaaS company.

Remote Technical Support Engineer position at SupportYourApp for English-speaking candidates in Brazil with web development skills.

(Fluent English) Technical Support Engineer (Brazil)

SupportYourApp is a SaaS company providing enterprise solutions and support services.

SupportYourApp is seeking a Junior Web Data Engineer with Python expertise for a remote position. This role requires 1-2 years of Python programming experience, with a focus on web scraping capabilities. The ideal candidate must be fluent in English and have hands-on Linux experience. This position is perfect for early-career developers looking to grow their skills in data engineering within a SaaS environment. The role offers flexible remote work opportunities with locations available in multiple cities across Bosnia and Herzegovina. The position demands strong technical fundamentals in Python and data manipulation, making it an excellent opportunity for those looking to establish themselves in the data engineering field.

Remote Junior Web Data Engineer position requiring Python expertise, web scraping experience, and Linux knowledge at SupportYourApp.

(Fluent English) Junior Web Data Engineer (Python)

A progressive product company with 7+ years in the IT market, specializing in SaaS products for web data transformation.

SupportYourApp is a progressive product company with over 7 years of experience in the IT market, specializing in SaaS solutions for web data transformation. We're seeking a Junior Web Data Engineer to join our dynamic team of 60+ qualified specialists, including developers, analysts, product managers, and support professionals.

Our product focuses on transforming vast pools of web data from both open and dark web sources into structured, machine-readable data feeds. As a Junior Web Data Engineer, you'll work on developing efficient web scraping solutions, ensuring data quality, and collaborating with a skilled team while receiving mentorship from an experienced Team Lead.

The role requires strong Python programming skills, web scraping experience, and a solid understanding of web technologies. You'll be responsible for creating and maintaining data extraction scripts, troubleshooting issues, and implementing testing procedures. The position offers the opportunity to work with big data solutions in an international environment.

We provide a fully remote work environment with a Sunday to Thursday schedule, USD-based compensation, and the chance to work with cutting-edge web data solutions. The ideal candidate should have 1-2 years of commercial experience, strong technical skills, and excellent English communication abilities.

Join us to be part of an innovative team that's transforming how businesses handle web data, while working in a flexible, remote environment that promotes growth and collaboration.

Junior Web Data Engineer position at SupportYourApp, focusing on Python-based web scraping and data extraction, offering remote work and competitive USD compensation.

Junior Web Data Engineer (Python)

SupportYourApp is seeking a Junior Web Data Engineer with Python expertise for a remote position. This role is perfect for early-career developers with 1-2 years of experience in Python programming, particularly those with web scraping capabilities. The position requires strong English language skills, making it ideal for those who can communicate fluently in both written and verbal forms. Experience with Linux systems is essential for this role.

The role offers the flexibility of remote work, making it accessible to talented developers based in North Macedonia and surrounding regions. This is an excellent opportunity for someone looking to grow their career in data engineering and web scraping technologies.

The ideal candidate will have hands-on experience with Python-based web scraping tools and frameworks, along with a solid understanding of Linux operating systems. This position is perfect for detail-oriented individuals who are passionate about data collection and processing.

This role presents an excellent opportunity to join a growing company in the tech industry, offering the chance to work on meaningful projects while developing your skills in data engineering. The position combines technical challenges with practical applications, making it ideal for someone looking to establish themselves in the field of data engineering.

Junior Web Data Engineer position focusing on Python development and web scraping, requiring English fluency and Linux experience.

Progressive product company with 7+ years in the IT market, providing SaaS products to transform web data into structured feeds.

We are seeking a dedicated and technically skilled Technical Support Engineer Tier 1 with the potential to grow into a QA Engineer role. This position is ideal for someone who excels in a collaborative environment and is passionate about problem-solving, technical troubleshooting, and customer satisfaction.

**Product:**
Our company offers SaaS products that transform vast pools of web data from both the open and dark web into structured web data feeds, ready for machine consumption.

**Team:**
You'll be joining a progressive team of 60+ qualified specialists, including developers, analysts, Product managers, sales and customer support professionals. Your mentor will be an Application Team Lead with solid experience in this area. The team conducts daily and sometimes weekly stand-ups.

**Responsibilities:**
- Manage 5 to 10 complex support tickets daily
- Provide technical support to Enterprise customers
- Proactively test platforms and monitor issues
- Conduct data analysis to track ticket metrics and product testing
- Perform manual monitoring and verification of active data sources
- Collaborate with R&D and Dev teams to resolve platform issues
- Prioritize and monitor the addition of new domains and internal tasks
- Communicate directly with customers
- Participate in weekly meetings with tech teams
- Support QA tasks

**Requirements:**
- Fluent written and spoken English
- 1.5+ years of commercial experience in Technical Support
- Understanding of technical language and ability to collaborate with developers
- Technical background, including experience with APIs and SQL
- Experience working with B2B Enterprise customers
- Familiarity with ticketing systems (e.g., Jira, Monday.com)
- Strong attention to detail, prioritization skills, and methodical approach
- Exceptional communication and customer service skills

**Nice to Have:**
- Experience with data analysis and support metrics
- Ability to manage multiple tasks efficiently and work independently
- Strong organizational and problem-solving skills
- Great sense of humor

**We Offer:**
- Interesting work with Big Web Data solutions
- Compensation in USD
- International team
- Fully remote work environment

This role offers an exciting opportunity to work with cutting-edge web data technologies while developing your skills in technical support and quality assurance. Join our team and be part of transforming the landscape of web data consumption!

Technical Support Engineer with growth potential to QA Engineer for SaaS web data transformation company. Remote position requiring fluent English and technical skills.

(Fluent English) Technical Support Engineer (growth to a QA Engineer)

We are seeking a dedicated and technically skilled Technical Support Engineer Tier 1 with the potential to grow into a QA Engineer role. This position is ideal for someone who thrives in a collaborative environment and is passionate about problem-solving, technical troubleshooting, and customer satisfaction.

The role involves working with SaaS products that transform web data from the open and dark web into structured data feeds for machine consumption. You'll be part of a progressive team of 60+ qualified specialists, including developers, analysts, Product managers, sales and customer support professionals. Your mentor will be an Application Team Lead with solid experience in this area.

Key responsibilities include:
- Managing 5 to 10 complex support tickets daily
- Providing technical support to Enterprise customers
- Proactively testing platforms and monitoring issues
- Conducting data analysis and ensuring adherence to KPIs
- Collaborating with R&D and Dev teams to resolve platform issues
- Communicating directly with customers
- Supporting QA tasks

Requirements:
- Fluent written and spoken English
- 1.5+ years of commercial experience in Technical Support
- Technical background, including experience with APIs and SQL
- Experience working with B2B Enterprise customers
- Familiarity with ticketing systems (e.g., Jira, Monday.com)
- Strong attention to detail and prioritization skills

We offer:
- Interesting work with Big Web Data solutions
- Compensation in USD
- International team
- Fully remote work environment

This role provides an excellent opportunity for growth and development in a dynamic, tech-focused environment. Join us to contribute to cutting-edge data solutions while advancing your career in technical support and quality assurance.

Technical Support Engineer with growth potential to QA Engineer for SaaS company. Fluent English, 1.5+ years experience, remote work, Enterprise customer support.

SupportYourApp Entry-Level Software Engineer Software Engineering Jobs

Find SupportYourApp Entry-Level Software Engineer software engineering jobs