L2 Technical Support Consultant & Backend Engineer (Georgia)

SupportYourApp, a leading Support-as-a-Service company established in 2010, is seeking a skilled L2 Technical Support Consultant & Backend Engineer to join their growing team. This unique role combines technical support excellence with backend development expertise, offering an opportunity to work with a global company serving clients from over 30 countries.

The position requires a blend of technical prowess and customer service skills, making it ideal for developers who enjoy both coding and problem-solving with clients. As an L2 Technical Support Consultant, you'll be responsible for handling complex technical issues while also contributing to backend development using Java/Spring Boot and MongoDB.

The ideal candidate brings 2+ years of backend development experience, strong English communication skills (C1 level), and proficiency in Java/Spring Boot and MongoDB. Knowledge of infrastructure components like load balancers, queues, and clustering is essential. Additional experience with Kafka, Groovy, and container environments (Kubernetes, OpenShift) is highly valued.

What makes this role particularly attractive is the company's "People First" management approach and comprehensive benefits package. You'll enjoy working remotely with a flexible schedule, USD-based compensation, and excellent opportunities for professional growth. The company fosters an inclusive international environment and provides extensive support for self-development.

This position offers the perfect balance of technical challenges and professional growth, all while working with cutting-edge technology in a supportive, multicultural environment. If you're passionate about technology and want to combine development work with technical problem-solving, this role provides an excellent opportunity to advance your career in a global company that values both technical excellence and personal growth.