Senior L3 Support Engineer - Public Cloud (AWS, Azure, OCI)

SWATX is seeking experienced Senior L3 Support Engineers specializing in major cloud platforms including Azure, AWS, and Oracle OCI. This role represents a unique opportunity to serve as a technical leader and subject matter expert in cloud infrastructure, working directly with enterprise customers. The position combines deep technical expertise with leadership responsibilities, as you'll be responsible for solving complex technical challenges while mentoring junior engineers.

The role demands expertise in cloud technologies and specialized domains such as Containers/Kubernetes, Serverless computing, or Networking. You'll lead architectural reviews, drive technical solutions, and contribute to the organization's technical direction. This position offers the chance to work with cutting-edge cloud technologies while making a significant impact on both the team and customer success.

As a Senior L3 Support Engineer, you'll create technical content, conduct Well-Architected Reviews, and represent the support organization in technical discussions with customers. The ideal candidate will have professional-level cloud certifications, specialty certifications in their area of expertise, and a proven track record of working with enterprise customers.

This role is perfect for someone who combines technical excellence with leadership abilities, enjoys mentoring others, and has a passion for solving complex cloud infrastructure challenges. You'll be part of a team that values expertise, innovation, and customer success, while working with some of the most advanced cloud technologies in the industry.