Senior L3 Support Engineer - Public Cloud (Azure, OCI)

SWATX is seeking experienced Senior L3 Support Engineers specializing in cloud platforms including Azure and Oracle OCI. This role represents a unique opportunity to serve as a technical leader and subject matter expert in cloud infrastructure, supporting enterprise-level customers. The position combines deep technical expertise with leadership responsibilities, requiring the ability to handle complex troubleshooting, conduct architectural reviews, and mentor junior engineers.

The ideal candidate will possess professional-level cloud certifications and demonstrate expertise in specialized domains such as Containers/Kubernetes, Serverless computing, or Networking. With a focus on enterprise customer support, the role involves leading technical investigations, creating documentation, and driving cloud solutions. The position offers the opportunity to influence technical direction and contribute to the organization's growth through mentorship and collaboration with product teams.

This role is perfect for experienced cloud engineers who want to leverage their technical expertise while developing leadership skills. Working with enterprise customers and leading architectural reviews provides exposure to complex, large-scale cloud implementations. The position offers the chance to stay at the forefront of cloud technology while making a significant impact on both customer success and team development.