Field Service Engineer (Medical Devices)
Description For Field Service Engineer (Medical Devices)
Symmetrio is seeking a Field Service Engineer for its client, a leading multi-national medical device company. This role focuses on maintaining, repairing, and supporting advanced imaging equipment. The ideal candidate will have at least 3 years of experience in medical technology or field service engineering, with strong technical knowledge in mechanics, electrical systems, chemistry, and software. The position involves extensive travel, both domestic and international, and requires independent field work managing service calls and providing customer training. The role combines technical expertise with customer relationship management, requiring excellent communication skills and the ability to work independently. Benefits include a company vehicle, comprehensive healthcare coverage, retirement plans, and paid time off. This position offers an opportunity to work with cutting-edge medical imaging technology while making a significant impact on healthcare delivery.
Responsibilities For Field Service Engineer (Medical Devices)
- Install, troubleshoot, repair, and perform preventative maintenance on advanced AX/XP imaging equipment
- Manage on-site service calls with minimal supervision
- Provide operators with training on proper equipment usage
- Oversee financial performance within assigned territory
- Manage company-provided assets including vehicle, tools, inventory, computer, and phone
- Establish and maintain professional relationships with customers, peers, and company representatives
- Perform all required administrative tasks accurately and timely
Requirements For Field Service Engineer (Medical Devices)
- High school diploma (Technical associate degree preferred)
- 3+ years experience as medical technologist or field service engineer
- Valid driver's license and clean driving record
- Proficiency with computer-based tools
- Willingness to travel domestically and internationally
- Experience in continuous improvement and customer relations
- Strong technical knowledge in mechanics, electrical systems, chemistry, and software
Benefits For Field Service Engineer (Medical Devices)
- Company Vehicle
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
