Find Syndigo Mid-Level Software Engineer software engineering jobs

Syndigo is the leader in software and services for master data management, connecting 50,000+ users across 12,000+ brands with 1,750+ retailers.

Syndigo, a leading provider of master data management and product information solutions, is seeking an Application Support Engineer to join their global team. This role is crucial in supporting their SaaS platform that connects over 50,000 users across 12,000+ brands with more than 1,750 global retailers.

The position offers an opportunity to work with cutting-edge technology stack including cloud platforms, microservices architecture, and modern monitoring tools. As an Application Support Engineer, you'll be responsible for providing technical support for the Riversand SaaS product, managing customer incidents, and ensuring smooth operation of the platform.

The ideal candidate will have a strong technical background with experience in Python, Java, and cloud technologies. You'll be working in a 24x7 operational environment, collaborating with global teams to resolve critical incidents and improve customer satisfaction. The role requires both technical expertise and strong communication skills as you'll be interfacing directly with customers.

Syndigo offers a diverse and inclusive work environment where authenticity is valued as a core principle. The company is committed to innovation and maintaining its position as an industry leader in product content and master data management solutions. This is an excellent opportunity for someone looking to grow their career in a dynamic, global technology company that serves major brands and retailers worldwide.

The hybrid work model in Bangalore offers flexibility while maintaining collaborative opportunities with the team. If you're passionate about technical problem-solving, customer service, and working with enterprise-scale applications, this role provides an excellent opportunity to make a significant impact.

Application Support Engineer position at Syndigo, providing technical support for SaaS platform, requiring 4+ years experience and expertise in cloud technologies.

Application Support Engineer

Syndigo enables clients to deliver better eCommerce experiences by mastering the right data, right now. They provide a holistic, truly differentiated end-to-end solution that closes the loop while increasing sales.

Syndigo is seeking a backend software engineer with proficiency in Microsoft C# and .NET Core to join their engineering team. This role requires a strong interest in and experience with REST API development of microservices, cloud technologies, code integration and maintenance, along with experience writing unit tests.

The ideal candidate will have 3-5 years of professional experience in developing software using relevant technologies. They should be proficient in C# (version 8.0 or higher) and .NET Core 3.0 or higher. Experience with REST API and Microservices development using ASP.NET Core is essential.

Key responsibilities include designing and developing software application back-end using Visual Studio, C#, and .NET core, as well as designing, developing, and enhancing REST APIs for Microservices. The role involves working with a large existing code base, integrating new functionality, and troubleshooting existing functionality.

The engineer will be part of a larger development team and will interface with Product, Project, DevOps, and QA teams. They will collaborate with team members across multiple geographic locations and time zones.

Technical requirements include strong familiarity with JSON and XML data formats, experience with Microsoft Azure cloud services, and a strong understanding of object-oriented programming, design, and architectural patterns. Familiarity with tools like Postman or Fiddler for API testing is beneficial.

This is a remote position within the US, offering an opportunity to work on cutting-edge technologies in the eCommerce data management space. Join Syndigo to help deliver better eCommerce experiences through accurate and timely data management solutions.

Syndigo is hiring a Backend Software Engineer proficient in C# and .NET Core for REST API and microservices development. Remote US position.

Software Engineer - Backend

Syndigo enables clients to deliver better eCommerce experiences by providing accurate data and holistic end-to-end solutions that increase sales.

Syndigo is seeking an Application Support Engineer to join their team in Bangalore, India. This role involves providing technical support for the Riversand SaaS product, managing customer issues, and ensuring timely resolution of incidents. The ideal candidate will have 4+ years of experience in Application Software Support, strong troubleshooting skills, and the ability to work in a 24x7 environment.

Key Responsibilities:
- Provide technical support for Riversand SaaS product
- Manage and resolve customer issues within SLA guidelines
- Conduct root cause analysis for incidents
- Debug, troubleshoot, and test software and application issues
- Drive end-to-end resolution of critical incidents
- Contribute to knowledge base and documentation

Requirements:
- Bachelor's degree in Computer Science or Engineering
- 4+ years of experience in Application Software Support
- Experience with global customer support via email, remote troubleshooting, and phone
- Willingness to work in a 24x7 environment with shift roster
- Excellent written and oral communication skills
- Experience with cloud environments (Azure, AWS)
- Familiarity with API troubleshooting tools like Postman
- Knowledge of data configuration structures (JSON, XML, YAML)
- Experience with log management and monitoring tools
- Proficiency in ticketing systems like Jira Service Desk or ServiceNow
- Ability to work with Linux OS and microservices architecture
- Scripting skills in shell and Python

Nice to have:
- Java programming knowledge
- Experience with container orchestration (Docker Swarm or Kubernetes)
- Understanding of technologies like Netty/Nginx, Elastic Search, MySQL, Apache Storm, and Kafka

Syndigo values diversity and is committed to creating an inclusive work environment. They offer a hybrid work model for this position in Bangalore.

Join Syndigo to be part of a growing team that's revolutionizing the eCommerce industry with accurate data and innovative solutions!

Application Support Engineer position at Syndigo in Bangalore, providing technical support for Riversand SaaS product and managing customer issues in a 24x7 environment.

Syndigo Mid-Level Software Engineer Software Engineering Jobs

Find Syndigo Mid-Level Software Engineer software engineering jobs