Application Support Engineer

Syndigo, a leading provider of master data management and product information solutions, is seeking an Application Support Engineer to join their global team. This role is crucial in supporting their SaaS platform that connects over 50,000 users across 12,000+ brands with more than 1,750 global retailers.

The position offers an opportunity to work with cutting-edge technology stack including cloud platforms, microservices architecture, and modern monitoring tools. As an Application Support Engineer, you'll be responsible for providing technical support for the Riversand SaaS product, managing customer incidents, and ensuring smooth operation of the platform.

The ideal candidate will have a strong technical background with experience in Python, Java, and cloud technologies. You'll be working in a 24x7 operational environment, collaborating with global teams to resolve critical incidents and improve customer satisfaction. The role requires both technical expertise and strong communication skills as you'll be interfacing directly with customers.

Syndigo offers a diverse and inclusive work environment where authenticity is valued as a core principle. The company is committed to innovation and maintaining its position as an industry leader in product content and master data management solutions. This is an excellent opportunity for someone looking to grow their career in a dynamic, global technology company that serves major brands and retailers worldwide.

The hybrid work model in Bangalore offers flexibility while maintaining collaborative opportunities with the team. If you're passionate about technical problem-solving, customer service, and working with enterprise-scale applications, this role provides an excellent opportunity to make a significant impact.