Customer Solutions Engineer

Sysdig is seeking a Customer Solutions Engineer to join their team. As a Customer Solutions Engineer, you will be the technical authority on the Sysdig Platform and become the customer's go-to advisor. You will help with customer onboarding, driving adoption, and understanding customer requirements, challenges, and expected outcomes. The ideal candidate will have a proactive approach, be a team player, and strive to inspire customer loyalty. You will be the driving force in building customer relationships, including implementation, renewal, and identification of expansion opportunities.

Key responsibilities include:

• Reporting to the Senior Manager of Customer Success
• Becoming an expert in cloud native technologies
• Helping with customer onboarding and driving adoption
• Understanding customer requirements and challenges
• Building and maintaining customer relationships

Requirements:

• Over one year of experience in a Cyber Security role in/with Cloud Ecosystems
• Minimum two years of post-sales experience focusing on growing and retaining customers
• Experience with Linux, Helm, Terraform, Kubernetes, or Cloud Platforms
• Fluency in both English and Japanese

Sysdig offers great benefits, including:

• Competitive compensation package with equity opportunities
• An international culture with employees in more than 40 countries
• Flexible work arrangements
• Mental well-being support and company-wide recharge days
• Development opportunities

Sysdig is recognized as a "Best Place to Work" by Inc., San Francisco Business Times, and Silicon Valley Business Journal. They have also been recognized by Deloitte as one of the 500 fastest-growing organizations for the last four years. Join Sysdig in their mission to lead cloud security globally!