Customer Solutions Engineer

Leading cloud security company that stops attacks in real-time using runtime insights and open source Falco.
Cloud
Mid-Level Software Engineer
Hybrid
2+ years of experience
Cybersecurity · Enterprise SaaS
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Description For Customer Solutions Engineer

Sysdig, a rapidly growing leader in cloud security, is seeking a Customer Solutions Engineer to join their dynamic team. The company, recognized as a "Best Place to Work" and among Deloitte's 500 fastest-growing organizations, specializes in stopping cloud attacks in real-time using runtime insights and open source Falco.

As a Customer Solutions Engineer, you'll serve as the technical authority on the Sysdig Platform, working directly with customers to ensure successful implementation and adoption. The role combines technical expertise in cloud-native technologies with customer-facing responsibilities, requiring both strong technical knowledge and excellent relationship-building skills.

The position offers a unique opportunity to work with cutting-edge cloud security technology while making a significant impact on customer success. You'll be part of an international team that values diverse opinions and open dialogue, working in a flexible, hybrid environment that promotes work-life balance.

Ideal candidates should bring experience in cybersecurity and cloud ecosystems, along with a proven track record in post-sales customer success. The role offers competitive compensation, including equity, and numerous benefits including mental health support and development opportunities.

Join a well-funded startup with an established enterprise customer base and a strong commitment to open source technology. Sysdig values diversity and maintains an inclusive culture across their remote teams, making it an excellent choice for professionals seeking both technical challenges and a supportive work environment.

Last updated 3 months ago

Responsibilities For Customer Solutions Engineer

  • Be the technical authority on the Sysdig Platform and become the customer's go-to advisor
  • Help with customer onboarding and drive adoption
  • Understand customer requirements, challenges, and expected outcomes
  • Build customer relationships, including implementation, renewal, and expansion opportunities

Requirements For Customer Solutions Engineer

Kubernetes
Linux
  • Over one year of experience working in a Cyber Security role in/with Cloud Ecosystems
  • 2 years minimum post-sales experience with focus on growing and retaining customers
  • Experience with Linux, Helm, Terraform, Kubernetes, or Cloud Platforms
  • Fluent in English
  • Pro-active approach and team player mindset
  • Expert in cloud native technologies

Benefits For Customer Solutions Engineer

Equity
Mental Health Assistance
  • Great compensation package including equity opportunities
  • International culture with employees in more than 40 countries
  • Flexible work arrangement
  • Mental well-being support for employees and family
  • Company-wide wellness days
  • Development opportunities

Interested in this job?