Customer Solutions Engineer

Leading cloud security company that stops attacks in real-time using runtime insights and open source Falco.
Cloud
Mid-Level Software Engineer
Hybrid
2+ years of experience
Cybersecurity · Enterprise SaaS

Description For Customer Solutions Engineer

Sysdig, a rapidly growing leader in cloud security, is seeking a Customer Solutions Engineer to join their dynamic team. The company, recognized as a "Best Place to Work" and among Deloitte's 500 fastest-growing organizations, specializes in stopping cloud attacks in real-time using runtime insights and open source Falco.

As a Customer Solutions Engineer, you'll serve as the technical authority on the Sysdig Platform, working directly with customers to ensure successful implementation and adoption. The role combines technical expertise in cloud-native technologies with customer-facing responsibilities, requiring both strong technical knowledge and excellent relationship-building skills.

The position offers a unique opportunity to work with cutting-edge cloud security technology while making a significant impact on customer success. You'll be part of an international team that values diverse opinions and open dialogue, working in a flexible, hybrid environment that promotes work-life balance.

Ideal candidates should bring experience in cybersecurity and cloud ecosystems, along with a proven track record in post-sales customer success. The role offers competitive compensation, including equity, and numerous benefits including mental health support and development opportunities.

Join a well-funded startup with an established enterprise customer base and a strong commitment to open source technology. Sysdig values diversity and maintains an inclusive culture across their remote teams, making it an excellent choice for professionals seeking both technical challenges and a supportive work environment.

Last updated 3 days ago

Responsibilities For Customer Solutions Engineer

  • Be the technical authority on the Sysdig Platform and become the customer's go-to advisor
  • Help with customer onboarding and drive adoption
  • Understand customer requirements, challenges, and expected outcomes
  • Build customer relationships, including implementation, renewal, and expansion opportunities

Requirements For Customer Solutions Engineer

Kubernetes
Linux
  • Over one year of experience working in a Cyber Security role in/with Cloud Ecosystems
  • 2 years minimum post-sales experience with focus on growing and retaining customers
  • Experience with Linux, Helm, Terraform, Kubernetes, or Cloud Platforms
  • Fluent in English
  • Pro-active approach and team player mindset
  • Expert in cloud native technologies

Benefits For Customer Solutions Engineer

Equity
Mental Health Assistance
  • Great compensation package including equity opportunities
  • International culture with employees in more than 40 countries
  • Flexible work arrangement
  • Mental well-being support for employees and family
  • Company-wide wellness days
  • Development opportunities

Interested in this job?

Jobs Related To Sysdig Customer Solutions Engineer

Technical Writer, Cloud Infrastructure

Technical Writer position at Tesla focusing on cloud infrastructure documentation, combining technical expertise with clear communication skills.

Systems Software Engineer - AI and Cloud

Systems Software Engineer position at NVIDIA focusing on AI and cloud computing, requiring 3+ years experience and expertise in Python, JavaScript, and cloud-native systems.

Infrastructure Engineer

Infrastructure Engineer position at T-Tech, offering hybrid work in London with focus on cloud services and system management, requiring 18+ months experience.

Infrastructure Engineer

Infrastructure Engineer position at T-Tech focusing on cloud services management, system administration, and technical support.

Software Engineer - Cloud Infrastructure

Cloud Infrastructure Engineer position at EpiSci focusing on designing and implementing cloud-based architecture for tactical autonomy software deployment.