Customer Solutions Engineer - Dream team

Sysdig is a leading cloud security company that stops attacks in real-time by detecting changes in cloud security risk with runtime insights and open source Falco.
Security
Senior Software Engineer
Hybrid
501 - 1,000 Employees
5+ years of experience
Cybersecurity · Enterprise SaaS

Description For Customer Solutions Engineer - Dream team

Sysdig is seeking a Customer Solutions Engineer to join their Dream team. As a leading cloud security company, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. The ideal candidate will be a technical authority on the Sysdig Platform, becoming the customer's go-to advisor. Key responsibilities include helping with customer onboarding and training to drive adoption, and understanding customer requirements, challenges, and expected business outcomes.

The role requires a self-motivated, proactive, and innovative team player who can inspire customer loyalty. You should have a track record of owning customer relationships, including implementation, renewal, and identifying expansion opportunities. Expertise in cloud native technologies such as containers, Kubernetes, Linux, cloud providers, and CI/CD tools is essential. Experience in a Cyber Security role within Cloud Ecosystems, either in consulting or professional services, is required. Post-sales experience focusing on growing and retaining customers is crucial, and experience with Sysdig and/or Falco would be a plus.

Sysdig offers a competitive compensation package, including equity opportunities, an international culture with employees in more than 40 countries, flexible work arrangements, mental well-being support, and career growth opportunities. The company values diversity and strongly encourages applications from underrepresented groups.

Join Sysdig to be part of a well-funded startup with a large enterprise customer base, an organizational focus on delivering value to customers, and widely loved open source tools. Even if your experience doesn't perfectly match the job description, Sysdig encourages you to apply as they value diverse backgrounds and passions.

Last updated 6 months ago

Responsibilities For Customer Solutions Engineer - Dream team

  • Be the technical authority on the Sysdig Platform
  • Become the customer's go-to advisor
  • Help with customer onboarding and training
  • Drive adoption of Sysdig solutions
  • Understand customer requirements, challenges, and expected business outcomes

Requirements For Customer Solutions Engineer - Dream team

Kubernetes
Linux
  • Self-motivated, proactive, and innovative team player
  • Track record of owning customer relationships
  • Expert in cloud native technologies (containers, Kubernetes, Linux, cloud providers, CI/CD tools)
  • Experience in Cyber Security role in/with Cloud Ecosystems
  • Post-sales experience with focus on growing and retaining customers
  • Experience with Sysdig and/or Falco (preferred)

Benefits For Customer Solutions Engineer - Dream team

Equity
  • Competitive compensation, including equity opportunities
  • International culture with employees in more than 40 countries
  • Flexible work arrangement
  • Mental well-being support for you and your family
  • Company-wide recharge days
  • Career growth and development opportunities

Interested in this job?

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