Senior Solution Engineer

Taktile builds the world's leading software platform for automated decision-making in financial services, processing over 1 million critical business decisions daily.
$155,000 - $165,000
Backend
Senior Software Engineer
In-Person
51 - 100 Employees
2+ years of experience
Finance · Enterprise SaaS

Description For Senior Solution Engineer

Taktile, a rapidly growing software company backed by Y Combinator and Index Ventures, is revolutionizing automated decision-making in the financial services industry. Processing over 1 million critical business decisions daily, Taktile's platform serves various use cases from fraud detection to credit access expansion.

As a Senior Solution Engineer, you'll be at the forefront of transforming customer decisioning infrastructure, working directly with both technical and business stakeholders. The role combines technical expertise in Python and REST APIs with strong customer relationship management skills. You'll be responsible for discovering and implementing high-impact use cases, building demos, and leading proof-of-value projects that demonstrate Taktile's value proposition.

The position offers an exciting opportunity to work with a diverse team of professionals from various backgrounds, including alumni from top universities and leading tech companies like Google, Amazon, and Meta. Based in New York City, with offices in Berlin and London, Taktile provides a truly international environment where your ideas and contributions can directly impact the company's growth.

The ideal candidate brings 2-5 years of experience in Enterprise Solution Engineering or technical Customer Success Management, with a strong understanding of the financial services industry. You'll need excellent communication skills to work effectively with various stakeholders, from Principal Engineers to C-level executives. The role offers competitive compensation ($155,000-$165,000), equity, and comprehensive benefits including a self-development budget and flexible equipment choices.

This is an exceptional opportunity for someone who combines technical acumen with customer-centricity and wants to be part of a fast-growing company that's reshaping how financial institutions make automated decisions. You'll have the chance to work with cutting-edge technology while helping customers solve real-world problems in fraud prevention, money laundering, and credit access.

Last updated 2 months ago

Responsibilities For Senior Solution Engineer

  • Discover and translate customer's strategic priorities into high impact use cases
  • Build demos and support sales team in building business cases
  • Design and scope proof of value projects
  • Lead proof-of-value projects and communicate value opportunity to C-level executives
  • Onboard and work with customer teams to solve real-world problems
  • Work with product management to translate customer problems into product insights
  • Create re-usable collateral, best practices & tools
  • Lead discovery for new use cases and implement them on the platform

Requirements For Senior Solution Engineer

Python
  • 2-5 years of experience in Enterprise Solution Engineering or technical Customer Success Management
  • Strong customer relationship building skills across different seniority levels
  • Experience with REST APIs (design, integration, authentication)
  • Excellent written and spoken English
  • Project management skills
  • Collaborative mindset
  • Customer-centric approach

Benefits For Senior Solution Engineer

Equity
  • Top-of-market equity and cash compensation package
  • Self-development budget for conferences, books, or classes
  • Equipment of choice including home office set-up
  • Flat hierarchy with direct communication to founding team
  • Mentorship and professional growth opportunities

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