Senior Solution Engineer

Taktile, a rapidly growing company backed by Y Combinator and Index Ventures, is seeking a Senior Solution Engineer to join their team. The role is central to transforming customer decisioning infrastructure and enabling automated business decisions at scale.

As a Solution Engineer, you'll work at the intersection of technical implementation and customer success, serving as a trusted advisor to help customers achieve their strategic goals using Taktile's decisioning platform. The position requires a unique blend of technical expertise in Python and REST APIs, along with strong customer relationship management skills.

The ideal candidate brings 2-5 years of experience in Enterprise Solution Engineering or Technical Customer Success, with a background in financial services being highly valuable. You'll be responsible for leading proof-of-value projects, building demos, and working closely with various customer teams to implement solutions that deliver real business value.

Taktile offers an exceptional work environment with offices in New York, Berlin, and London. The company processes over 1 million critical business decisions daily for their customers in the financial services industry. Their team includes alumni from top universities and leading tech companies, creating a diverse and high-performing culture.

The compensation package is competitive, including both equity and cash components, along with comprehensive benefits such as a self-development budget and flexible equipment choices. The company maintains a flat hierarchy, encouraging direct communication with the founding team and meaningful impact on the company's direction.

This role presents an outstanding opportunity for someone who combines technical acumen with customer-facing skills and wants to be part of a fast-growing company that's transforming how financial institutions make automated decisions. You'll work with cutting-edge technology while having the chance to shape the product's future direction through direct customer insights.

The company strongly values diversity and inclusion, actively seeking candidates from underrepresented groups in tech. They offer a supportive environment focused on personal and professional growth, backed by experienced mentors and a network of leading tech investors and advisors.