Nutanix Engineer

Talent Worx provides enterprise IT services and solutions with a focus on managed services and technical support.
Cloud
Senior Software Engineer
Hybrid
5+ years of experience
Enterprise SaaS

Description For Nutanix Engineer

Talent Worx is seeking a Senior Nutanix Engineer to join their MS Nutanix support team. This role focuses on providing enterprise-level support services for global clients using Nutanix's hyper-converged infrastructure. The position requires strong administrative and operational skills in Nutanix technologies, with responsibilities spanning from infrastructure configuration to problem-solving and customer support. The ideal candidate will have extensive experience in Nutanix systems, VMware environments, and enterprise-level infrastructure management. This role offers the opportunity to work with cutting-edge cloud technology while providing critical support to enterprise clients. The position demands both technical expertise and strong customer service skills, making it ideal for professionals who excel in both technical problem-solving and client communication. Working in a hybrid environment, you'll be part of a dynamic team handling complex infrastructure challenges and contributing to the success of global enterprise clients.

Last updated 10 days ago

Responsibilities For Nutanix Engineer

  • Resolve customer's issues via telephone, email, or remote sessions
  • Identify and escalate issues to vendor according to process guidelines
  • Leverage internal technical expertise and tools for effective solutions
  • Collaborate with other technology teams in diagnosing complex issues
  • Maintain quality on case documentation, SLA timeframes and operational metrics
  • Handle Problem Management, Post Incident Reviews and RCA
  • Maintain Nutanix infrastructure documents (HLD, LLD)
  • Monitor and optimize Nutanix infrastructure
  • Configure and integrate Nutanix with Backup and Disaster recovery solutions

Requirements For Nutanix Engineer

Linux
  • Bachelor's degree in Engineering (or Equivalent)
  • Minimum 5 years of relevant experience in Enterprise Managed Service environment
  • Certification on NCP-MCI, VMware VCP, ITIL (advantage)
  • Flexible to work in 24/7 support environment
  • Experience in Nutanix hyper-converged infrastructure
  • Experience in configuring Nutanix Hardware and Software components
  • Experience in Nutanix server, storage and networking
  • Experience in Nutanix command line interface
  • Experience in VMware vSphere products
  • Knowledge of DHCP, DNS and Active Directory
  • Knowledge of Linux Operating Systems
  • Knowledge of Physical Network and Storage technologies
  • Excellent written and verbal communication skills

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