Customer Engineer

Teleskope is at the forefront of data protection, developing a cutting-edge platform to automate data security, privacy, and governance at scale. As a rapidly growing startup in one of today's fastest-expanding markets, they're seeking a Customer Engineer to be the technical bridge between their customers and internal teams.

The role combines pre and post-sales responsibilities, requiring someone who can masterfully handle technical deployments while maintaining strong customer relationships. You'll be instrumental in supporting the sales team with POCs, managing technical onboarding, and ensuring customer success through expert guidance and support.

This position is perfect for someone with a strong technical background who enjoys customer interaction and problem-solving. The ideal candidate will have at least 3 years of experience in customer-facing technical roles, deep knowledge of cloud technologies, and exceptional communication skills. You'll be working with various stakeholders, from senior engineering leaders to individual contributors, making your ability to adapt and communicate effectively crucial.

What makes this opportunity unique is the chance to join an early-stage startup where your impact will be significant and visible. You'll have the opportunity to influence product development by bringing customer insights directly to the product team. The role offers substantial growth potential as part of an expanding team, along with competitive compensation including equity, comprehensive benefits, and a flexible hybrid work environment in NYC's Financial District.

If you're passionate about data security, enjoy technical problem-solving, and want to be part of shaping a product that's addressing a critical market need, this role at Teleskope offers the perfect blend of technical challenges and customer interaction, with the added excitement of startup growth potential.