Field Application Engineer

Leading AI technology company developing high-performance RISC-V CPU and AI solutions
Machine Learning
Senior Software Engineer
Hybrid
5+ years of experience
AI · Enterprise SaaS

Description For Field Application Engineer

Tenstorrent is at the forefront of AI technology innovation, developing cutting-edge solutions that are revolutionizing the industry. The company has successfully developed a high-performance RISC-V CPU from scratch and is focused on unifying innovations across software models, compilers, platforms, networking, and semiconductors.

As a Field Application Engineer, you will play a crucial role in bridging the gap between Tenstorrent's innovative technology and customer needs. You'll serve as the primary technical contact for customers, working closely with application developers and acting as a trusted advisor to implement solutions using Tenstorrent's products. This position requires a unique blend of technical expertise in AI/ML, customer-facing skills, and deep understanding of hardware optimization.

The role offers an opportunity to work at the bleeding edge of AI processing, collaborating with a diverse team of technologists who share a passion for AI and a commitment to building the best AI platform possible. You'll be involved in everything from initial customer engagement to post-sales support, requiring both technical depth and strong communication skills in Korean and English.

Based in Pangyo (Seongnam) with a hybrid work arrangement, this position offers the flexibility of modern work culture while maintaining direct collaboration with team members. The role comes with competitive compensation and benefits, reflecting Tenstorrent's commitment to attracting top talent.

This is an excellent opportunity for someone who combines strong technical skills in AI/ML, hardware optimization, and customer relationship management. You'll be part of a company that values collaboration, curiosity, and a commitment to solving hard problems, while working with cutting-edge AI technology that's shaping the future of computing.

Last updated a month ago

Responsibilities For Field Application Engineer

  • Establish relationships with key customer engineering contacts and decision-makers
  • Technical engagement with customers from initial prospect to post-sales support
  • Understand customer requirements and deliver technical presentations, reports, and demonstrations
  • Support regional sales team in sales and business development activities
  • Work closely with internal engineering teams to ensure meeting customers' needs
  • Analyze and optimize customer technical challenges and propose solutions

Requirements For Field Application Engineer

Python
Kubernetes
  • 5+ years of practical experience as a Field Application Engineer or customer-facing technical support
  • Ability to provide technical explanations and presentations
  • Skills in optimizing software for GPUs and AI accelerators
  • Expertise in optimizing AI models
  • Background in analyzing and porting software to specific hardware
  • BS in Computer Science, Electrical Engineering, or related field (MS preferred)
  • Proficient communication skills in Korean and English
  • Knowledge of embedded programming, including ARM or RISC-V assembly
  • Deep understanding of AI/ML frameworks like PyTorch and TensorFlow
  • Expertise in Generative AI and LLM applications
  • Experience in building and managing GPU clusters or Kubernetes/MLOps

Benefits For Field Application Engineer

  • Competitive compensation package

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