Field Application Engineer

Leading AI technology company developing high-performance RISC-V CPU and AI platforms
$100,000 - $500,000
Backend
Mid-Level Software Engineer
Hybrid
101 - 500 Employees
3+ years of experience
AI · Enterprise SaaS

Description For Field Application Engineer

Tenstorrent, a pioneering company in AI technology, is seeking a Field Application Engineer to join their Customer Success team. The company is at the forefront of revolutionizing AI computing, having developed a high-performance RISC-V CPU from scratch. They are focused on unifying innovations across software models, compilers, platforms, networking, and semiconductors.

The role offers a unique opportunity to work with cutting-edge computer systems and AI hardware. As a Field Application Engineer, you'll be instrumental in deploying and optimizing advanced technology solutions for clients. The position involves a perfect blend of hands-on technical work and client interaction, requiring expertise in hardware technologies including accelerators, CPUs, and GPUs.

Key responsibilities include providing technical support for computer systems, implementing hardware solutions, troubleshooting complex issues, and conducting performance testing. You'll also train clients on new technologies and maintain crucial documentation. The role requires a strong background in computer systems, hardware, and Linux operating systems, along with excellent communication skills.

The position offers competitive compensation ranging from $100k to $500k, based on experience and location. The hybrid work arrangement provides flexibility while maintaining in-person collaboration, with offices in Santa Clara, Austin, and Toronto. Tenstorrent values collaboration, curiosity, and problem-solving ability, making it an ideal environment for those passionate about advancing AI technology.

The company provides visa sponsorship and is committed to equal opportunity employment, though candidates should note the position is subject to U.S. Export Control regulations. This role presents an excellent opportunity to work at the cutting edge of AI technology while contributing to the development of next-generation computing solutions.

Last updated 4 days ago

Responsibilities For Field Application Engineer

  • Provide technical expertise and support for computer systems and hardware products
  • Work with customers to implement and integrate hardware solutions
  • Troubleshoot hardware, firmware, and software issues
  • Conduct testing and validation of hardware and system performance
  • Train clients on new technologies and hardware setups
  • Develop and maintain system documentation
  • Collaborate with engineering teams for product feedback
  • Stay updated on latest industry trends and technologies

Requirements For Field Application Engineer

Linux
  • Bachelor's degree in Computer Science, Electrical Engineering, or related field
  • Experience with computer systems and hardware (CPUs, GPUs, FPGAs)
  • Strong understanding of Linux operating systems
  • Hands-on experience with system software, drivers, and firmware
  • Familiarity with electrical systems and computer hardware
  • Technical proficiency with virtualization technologies
  • Excellent troubleshooting skills
  • Strong communication and customer service skills
  • Willingness to travel to client sites

Benefits For Field Application Engineer

Visa Sponsorship
  • Competitive compensation package

Interested in this job?

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