Infrastructure Engineer

Tern Software Inc., a venture-backed travel industry startup, is seeking a talented Infrastructure Engineer to join their remote team. This role represents a unique opportunity to bridge deep backend engineering with infrastructure stewardship in a company dedicated to revolutionizing the travel industry.

The position combines software engineering expertise with infrastructure management, focusing on maintaining and scaling systems used by thousands. While Heroku forms the backbone of their system environments, the role encompasses broader responsibilities including scalability, observability, performance, and reliability of systems and services.

The ideal candidate will be a backend-savvy software engineer with a passion for infrastructure, bringing strong experience in Ruby/Rails development and production infrastructure management. Key technical areas include working with CDN, DNS, PostgreSQL, Redis, and various observability tools. The role demands someone who can balance technical excellence with cost-effectiveness while maintaining high system reliability.

Working in a remote environment, you'll join a small, high-performing team of experienced product builders where autonomy, craftsmanship, and a customer-first mindset are highly valued. The company offers competitive compensation ($150,000-$200,000) along with comprehensive benefits including full health insurance coverage and equity.

Tern's culture emphasizes continuous growth, optimistic agency, and the pursuit of excellence. They're building a product that makes the world more approachable through travel, and they need someone who shares their passion for creating lasting impact. This role offers the opportunity to directly influence the stability and performance of critical systems while working with a team that values both rapid iteration and sustainable development.