Sr. Product Engineer, Customer Service Applications

Tesla is seeking an experienced Senior Product Engineer to lead the development of innovative solutions for their customer support applications. This role combines technical expertise with product management responsibilities, focusing on creating and enhancing customer-facing products that drive satisfaction and retention.

The position offers an exciting opportunity to work at the intersection of automotive technology and customer service, where you'll be responsible for defining product requirements, collaborating with cross-functional teams, and ensuring products exceed customer expectations. You'll work closely with Customer Support, Engineering, and Design teams to develop and launch new features while analyzing customer feedback and performance metrics.

The ideal candidate will bring 5+ years of experience in product management, strong technical background with a degree in Computer Science or related field, and excellent analytical and communication skills. You'll thrive in Tesla's fast-paced environment, bringing a customer-centric mindset and passion for exceptional user experiences.

This role at Tesla comes with comprehensive benefits including premium healthcare options, retirement benefits, and various family-support programs. You'll be part of a company at the forefront of sustainable transportation and energy solutions, working on products that directly impact customer experience and satisfaction. The position offers growth opportunities within a dynamic organization that values innovation and creative problem-solving.