Sr. Service Engineer

The Campaigns and Field Tooling Programs team at Tesla is seeking a Sr. Service Engineer to join their dynamic team. As the first point of contact for field issues, you'll be responsible for deploying campaigns, managing design and development of tools, and executing field service activities. Your role will involve timely responses to field issues, facilitating containments and corrective actions, tracking development and lifecycle of field tools, and continuously improving related processes.

Key responsibilities include:

• Managing containment workflows for multiple products
• Performing root cause analysis and working cross-functionally to resolve issues
• Driving engineering solutions for field hardware and process failures
• Developing procedures to streamline service needs
• Tracking and reporting on metrics like cost, risk, and timeline
• Identifying gaps in product validation and field operations
• Managing tool development and change management in the field

The ideal candidate will have:

• A degree in Mechanical or Electrical Engineering or equivalent experience
• 5-8 years of experience in manufacturing, root cause analysis, product design, or technical project management
• Strong collaboration skills across functions and levels
• Experience in fast-paced organizations
• Hands-on personality and willingness to get hands dirty
• SQL, spreadsheet, and presentation skills
• Ability to travel up to 20% of the time

Tesla offers a competitive salary range of $100,000 - $216,000 annually, depending on experience and qualifications, plus cash and stock awards. The company provides comprehensive benefits including medical, dental, and vision plans, 401(k) with employer match, and various other perks.

Join Tesla in their mission to accelerate the world's transition to sustainable energy while working on cutting-edge technology and solving complex engineering challenges.