Technical Editor, Service Engineering

Tesla is an electric vehicle and clean energy company revolutionizing the automotive industry through innovative technology and sustainable solutions.
$76,000 - $180,000
Backend
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
Automotive

Description For Technical Editor, Service Engineering

Tesla is seeking a Technical Editor to join their team in Palo Alto, CA, offering an exciting opportunity to be part of the electric vehicle revolution. This role serves as a crucial bridge between global technicians and the larger-scale service network, working with cutting-edge technology and contributing to the future of automotive service.

The position combines technical expertise with communication skills, requiring collaboration with various engineering teams to create and update diagnostic information and procedures. You'll work in a fast-paced environment that values innovation, learning from failures, and continuous improvement. The role involves partnering with service, quality, and design engineers, while also working alongside diagnostics, training, and technical operations teams.

As a Technical Editor, you'll be responsible for creating clear, accurate documentation that helps keep Tesla vehicles on the road. The role requires someone who can understand complex technical concepts and effectively communicate them to diverse audiences. You'll use various collaboration tools and work with multiple teams to ensure information accuracy and maintain high documentation standards.

The ideal candidate should have 1-3 years of relevant experience and a degree in a related field such as Technical Writing or Communications. Strong interpersonal skills, attention to detail, and the ability to work independently are essential. Technical knowledge of HTML, XML, DITA, Markdown, Git, SQL, or Python is advantageous.

Tesla offers comprehensive benefits including competitive salary ($76,000-$180,000), medical coverage with $0 payroll deduction, 401(k) with employer match, stock purchase plans, and various family-friendly benefits. This is an excellent opportunity to join a leading innovative company and contribute to the transformation of the automotive industry through improved technical communication and service procedures.

Last updated 4 days ago

Responsibilities For Technical Editor, Service Engineering

  • Partner with engineering teams to create and update diagnostic information and procedures
  • Collaborate with engineering and quality teams to gather technical information
  • Understand and communicate technical problems to non-technical people
  • Validate information for accuracy and manage document approval process
  • Edit content according to style guide and enforce organization standards
  • Improve editorial and visual standards for documentation
  • Manage tasks and information flow using collaboration software

Requirements For Technical Editor, Service Engineering

Python
Linux
  • Degree in English, Rhetoric and Composition, Technical/Professional Writing, Journalism, Communications, or equivalent
  • 1-3 years working experience in related field
  • Ability to edit and create accurate, complete, clear documentation
  • Ability to explain technical concepts to different audiences
  • Can extract and comprehend system operation from engineering documentation
  • High level of interpersonal communication skills
  • Strong capacity for logical and creative thinking
  • Must be organized, detail-oriented, and able to multi-task
  • Self-directed and able to work independently
  • Experience with HTML, XML, DITA, Markdown, Git, SQL, and/or Python is a plus

Benefits For Technical Editor, Service Engineering

401k
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Assistance
Parental Leave
Commuter Benefits
  • Aetna PPO and HSA plans with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental and vision plans with $0 paycheck contribution
  • Company Paid HSA Contribution
  • Healthcare and Dependent Care FSA
  • LGBTQ+ care concierge services
  • 401(k) with employer match
  • Employee Stock Purchase Plans
  • Company paid Basic Life, AD&D, disability insurance
  • Employee Assistance Program
  • Sick and Vacation time
  • Back-up childcare and parenting support
  • Commuter benefits
  • Employee discounts and perks program

Interested in this job?

Jobs Related To Tesla Technical Editor, Service Engineering

Mechanical Design Engineer, Dimensional Analysis

Mechanical Design Engineer position at Tesla focusing on dimensional analysis and quality control for vehicle systems and components.

Controls Engineer, Automation

Controls Engineer position at Tesla focusing on automation systems development, requiring expertise in PLC programming, robotics, and industrial control systems.

Engineering Technician, Interiors

Entry-level Engineering Technician position at Tesla, focusing on interior component testing and development with competitive pay and comprehensive benefits.

Failure Analysis Engineering Technician, CT Scan & XRay

Tesla is hiring a Failure Analysis Engineering Technician specializing in CT Scan & XRay operations to improve product quality through advanced imaging analysis.

Engineering Technician, Equipment, Cell Engineering

Equipment Engineering Technician role at Tesla, maintaining advanced cell manufacturing equipment for Tesla Energy Batteries in the Bay Area.