Windows Desktop Engineer, IT Operations
Description For Windows Desktop Engineer, IT Operations
Tesla is seeking a Windows Desktop Engineer to join their IT Operations team in Austin, Texas. This role is crucial for managing and improving workstation standards and related systems for Tesla's global endpoint fleet. The ideal candidate will have 5+ years of experience in client endpoint support, strong knowledge of Windows environments, and proficiency in scripting languages. Key responsibilities include managing Windows client imaging workflows, maintaining enterprise client endpoints, and serving as the ultimate escalation point for technical support. Tesla offers a comprehensive benefits package, including competitive medical plans, 401(k) with employer match, and various wellness programs. Join Tesla's innovative team and contribute to the growth of their global IT infrastructure while working on cutting-edge technology in the electric vehicle and clean energy industry.
Responsibilities For Windows Desktop Engineer, IT Operations
- Engineer, implement, and manage Windows client imaging/provisioning workflows
- Manage, maintain, and evolve enterprise client endpoints and management systems Microsoft Endpoint Configuration Manager (SCCM) and Intune
- Engineer, implement, and manage automation and integration workflows between IT systems supporting enterprise client management strategy
- Develop, implement, and manage client endpoint management configurations and policies
- Evaluate, test, and validate new hardware in response to evolving business requirements
- Manage IT systems utilized to support related client endpoint user experience and workflows
- Serve as ultimate escalation point for technical support teams
- Develop and assess innovative solutions for business-driven projects and initiatives
- Collaborate with cross-functional teams to plan, coordinate, and execute IT projects
Requirements For Windows Desktop Engineer, IT Operations
- Bachelor's Degree in computer science or equivalent experience and evidence of exceptional ability
- 5+ years' experience in client endpoint support
- Knowledge of Windows client environments, including both hardware and software, at an advanced or expert level
- Experience with Microsoft Endpoint Configuration Manager (SCCM), Intune, modern management concepts (Microsoft AutoPilot, MDM), Entra/Azure, Active Directory, Group Policy
- Proficient in one or more modern scripting languages (ex: PowerShell, Python, Bash)
- Strong attention to detail with excellent follow-up and customer service skills
- Ability to communicate effectively, both orally and in writing
- Ability to work independently or with minimal supervision
- Ability to exercise independent judgment consistent with department standards
- Ability to organize and prioritize workflow and to meet established timeframes and deadlines
Benefits For Windows Desktop Engineer, IT Operations
- Aetna PPO and HSA plans with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans with $0 paycheck contribution options
- Company Paid Health Savings Account (HSA) Contribution
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ+ care concierge services
- 401(k) with employer match
- Employee Stock Purchase Plans
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Jobs Related To Tesla Windows Desktop Engineer, IT Operations
