Operation Support Engineer

A leading IT Services company
United States
DevOps
Mid-Level Software Engineer
In-Person
3+ years of experience

Description For Operation Support Engineer

Our client, a leading IT Services company, is seeking an Operation Support Engineer to join their team. This role involves providing critical support and administration for various IT systems and infrastructure. The ideal candidate will have a strong background in system administration, with experience in both Windows and Linux environments.

Key responsibilities include providing 24/7 on-call support on a roster basis, administering hardware and software systems, managing container-based virtualization platforms like Openshift and KVM, and supporting network devices. You'll also be responsible for applying OS and software patches, performing troubleshooting, and acting as the primary point of contact for technical support in system operations.

The successful candidate will have a Higher Diploma or Degree in Computer Science, IT, or a related field, along with 2-4 years of relevant IT experience in system administration. Strong knowledge of networking is essential, as is solid experience with Linux administration, system configuration, shell scripting, and patch management. Experience with backup operations is also required, and knowledge of Docker and containers is a plus.

This role offers an excellent opportunity to work with cutting-edge technologies in a dynamic IT services environment. You'll be part of a team that ensures the smooth operation of critical systems and infrastructure, making a significant impact on the company's overall performance and reliability. If you're passionate about IT operations, have a knack for problem-solving, and thrive in a fast-paced environment, this could be the perfect role for you.

Join us in Hong Kong and take your career in IT operations to the next level!

Last updated 4 months ago

Responsibilities For Operation Support Engineer

  • 7x24 on-call support in roster basis
  • Provide administration and support of hardware and software (Windows and Linux)
  • Provide administration and support of container-based virtualization platform (Openshift and KVM)
  • Provide administration and support of network devices (Routers/Switch/Firewall/Load-Balancer)
  • Apply O/S and software patch
  • Perform first line trouble shooting and technical support
  • Act as the contact point to provide technical support in system operation

Requirements For Operation Support Engineer

Linux
Kubernetes
  • Higher Diploma Degree holder in Computer Science, IT or related discipline
  • 2-4 years relevant IT experience in system administration
  • Good knowledge of networking
  • Solid experience on Linux administration on Linux, System Configuration, Shell Scripting and Patch Management
  • Solid experience on Backup operation
  • Knowledge on docker and container is preferable but not a must
  • Working location: Admiralty

Interested in this job?

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