Senior Infrastructure Support Engineer

Thoughtworks is seeking a Senior Infrastructure Support Engineer to join their global technology consultancy team. This role is crucial in maintaining technical excellence and operational efficiency, particularly in cloud environments. The position involves working with clients to implement agile, value-focused practices while ensuring infrastructure performance and incident response.

The ideal candidate will be responsible for monitoring and maintaining critical infrastructure, responding to incidents, and implementing automation to improve operational efficiency. They will work closely with Service Reliability Engineering (SRE) teams and client stakeholders to define and document incident response procedures, prepare runbooks, and conduct root cause analyses.

Key technical requirements include experience with AWS cloud, CI/CD tools, Infrastructure as Code, container orchestration (particularly Kubernetes), and both SQL and NoSQL databases. The role demands strong Linux administration skills and a solid understanding of networking and security principles.

This position offers the opportunity to work with a company that has been driving digital innovation for over 30 years. Thoughtworks provides a strong learning and development culture, where career growth is self-directed but well-supported. The role requires excellent communication skills, the ability to work under pressure, and willingness to participate in 24x7 rotation schedules.

The company emphasizes cultivation culture and provides numerous development programs and tools to support career growth. They value diversity and inclusion, bringing together computer science graduates, seasoned technologists, self-taught developers, and career changers to create a rich learning environment.