Senior Amazon Connect Developer

Thunder helps organizations love Salesforce forever, providing best-in-class consulting services with a remote-first culture.
Cloud
Senior Software Engineer
Remote
3+ years of experience
AI · Enterprise SaaS

Description For Senior Amazon Connect Developer

Thunder is expanding its AWS partnership and seeking a Senior Amazon Connect Developer to join their growing team in the Philippines. This role focuses on building and optimizing cutting-edge cloud solutions, particularly in developing next-generation contact centers leveraging Artificial Intelligence. The position offers a unique opportunity to work with advanced AWS services while architecting and managing complex contact center solutions.

The ideal candidate will bring 3-5+ years of AWS development experience, with expertise in various AWS services including Lambda, API Gateway, DynamoDB, and more. Strong knowledge of serverless computing and AI-driven solutions is essential. The role requires collaboration with global teams and the ability to work during US time zones.

Thunder offers an attractive remote work environment with comprehensive benefits including health coverage, competitive vacation time, professional development opportunities, and various bonuses. The company maintains a remote-first culture with team members across different locations from Hawaii to the Philippines.

As part of Thunder's mission to help organizations love Salesforce forever, this role presents an excellent opportunity for growth and innovation in cloud solutions. The company values diversity and encourages applications from candidates who meet most, but not necessarily all, qualifications. Thunder's culture emphasizes intellectual curiosity, collaboration, and solution-oriented thinking.

Last updated 3 minutes ago

Responsibilities For Senior Amazon Connect Developer

  • Architect and build AWS Connect infrastructure using service-oriented architecture and AWS core services
  • Develop automation scripts to optimize operational processes, serverless functions, and cloud integrations
  • Analyze business processes and translate them into Amazon Connect and AWS-integrated Salesforce solutions
  • Collaborate with cross-functional teams to design, implement, and manage AWS and Salesforce integrated projects
  • Stay updated with AWS and Salesforce releases, leveraging new features to improve cloud and CRM functionality

Requirements For Senior Amazon Connect Developer

Python
Node.js
  • 3-5+ years of hands-on experience in AWS development, cloud architecture, and automation
  • Expertise in AWS services including Lambda, API Gateway, S3, DynamoDB, CloudTrail, IAM, Amazon Q, Bedrock, and CloudWatch
  • Deep knowledge of serverless computing, event-driven architectures, and microservices
  • Experience building AI-driven chatbots with Amazon Lex and designing contact center solutions using Amazon Connect
  • Understanding of call flows, IVR trees, email/chat channel design, and contact center operations
  • Proficiency in scripting and automation (Python, Node.js, or similar)
  • Strong problem-solving and debugging skills with a proactive, solution-oriented mindset
  • Ability to work flexible hours to align with US time zones
  • Excellent communication and collaboration skills, with experience working across global teams

Benefits For Senior Amazon Connect Developer

Medical Insurance
Parental Leave
  • Generous Health Benefits
  • Competitive Vacation offerings + Birthday Leave
  • Salesforce expertise development through Mentorship + Certifications
  • 13th Month Pay
  • Performance Bonus Opportunities and Anniversary Bonus
  • Permanent Work From Home (WFH), and WFH Stipend
  • Maternity & Paternity Leave
  • People-First Leave Policies and Benefits

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