Managed Services Engineer| Virtualization | Backup and Disaster Recovery (Remote)

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. The Managed Services | Virtualization | Backup and Disaster Recovery Engineer will support the client's virtualized environments and backup/disaster recovery systems. This role requires managing, monitoring, and troubleshooting virtualization platforms such as VMware, Nutanix, and Citrix as well as backup solutions such as Veeam, Commvault, and HYCU.

Key Responsibilities:

1. Virtualization Management & Support:

   • Perform regular maintenance, system recovery, and firmware updates for VMware, Nutanix, and Citrix environments.
   • Troubleshoot virtualization issues and optimize system performance.
   • Manage virtual desktops and applications in Citrix, including resolving connectivity and server issues.
   • Plan and execute system upgrades with minimal downtime.

2. Backup & Disaster Recovery:

   • Oversee daily backup replication and backup copy jobs using Veeam, Commvault, and HYCU platforms.
   • Troubleshoot and resolve failed backup jobs, conducting root cause analysis and coordinating with vendors.
   • Perform file, folder, and SQL database restores, and conduct regular restore and failover testing.
   • Implement security fixes and validate security for backup and disaster recovery environments.

3. Compliance & Reporting:

   • Generate compliance reports for virtualization and backup environments, ensuring adherence to industry standards and timelines.
   • Assist in designing and implementing virtualization and disaster recovery strategies in collaboration with the client.

Qualifications:

• Bachelor's degree in IT or a related field
• 3-5 years of experience in virtualized infrastructure and backup/disaster recovery management
• Strong experience with VMware (vCenter, ESXi), Nutanix, Citrix, and enterprise storage systems
• Proficiency in troubleshooting virtualization environments and managing backup solutions
• Knowledge of disaster recovery principles
• Certifications: VMware (VCP), Nutanix (NCP), Citrix (CCA-V), or relevant backup certifications preferred

Join Trace3 for a collaborative culture, work-life balance, and opportunities for growth in the dynamic field of IT infrastructure and cloud technologies.