Junior Mobile Device Management (MDM) Engineer - Technology

Leading provider of nearshore staff augmentation services headquartered in New York, delivering top-tier technology solutions with 600+ tech professionals in Latin America.
Mobile
Entry-Level Software Engineer
Hybrid
501 - 1,000 Employees
1+ year of experience
Enterprise SaaS

Description For Junior Mobile Device Management (MDM) Engineer - Technology

Truelogic, a leading nearshore staff augmentation services provider headquartered in New York, is seeking a Junior Mobile Device Management (MDM) Engineer for their client. With over two decades of experience and 600+ tech professionals across Latin America, Truelogic delivers top-tier technology solutions to companies ranging from startups to industry leaders.

The role involves overseeing the administration, support, and security of enrolled mobile devices across iOS, Android, and ChromeOS platforms. The successful candidate will manage WorkspaceONE MDM, provide technical support, ensure compliance, and work closely with internal teams and third-party vendors to maintain and enhance mobile device infrastructure.

Key responsibilities include mobile device enrollment, policy enforcement, compliance tracking, Level 1-2 support, security feature management, and infrastructure maintenance. The position requires 1-3 years of experience in IT support or MDM administration, strong English communication skills, and familiarity with various MDM platforms and mobile operating systems.

This hybrid position offers an attractive compensation package in USD, paid time off, work autonomy, and the opportunity to work with leading U.S. companies. Based in São Paulo's financial district (Pinheiros), the role requires three days of on-site work per week. Join a diverse, global network of over 600 professionals across 25+ countries, collaborating with senior talent and industry experts while maintaining a healthy work-life balance.

Last updated 2 days ago

Responsibilities For Junior Mobile Device Management (MDM) Engineer - Technology

  • Assist in mobile device enrollment, policy enforcement, and compliance tracking
  • Provide Level 1 to Level 2 support for MDM-related requests and incidents
  • Help manage device security features including remote wipe, lock/unlock, and compliance enforcement
  • Assist in publishing applications and managing the App Catalog in WorkspaceONE MDM
  • Support on-premise WorkspaceONE MDM infrastructure maintenance
  • Help renew and maintain APNS certificates for iOS device management
  • Document and maintain EMM support procedures
  • Generate reports and assist in trend analysis for MDM operations

Requirements For Junior Mobile Device Management (MDM) Engineer - Technology

  • 1 to 3 years of experience in IT support, endpoint management, or MDM administration
  • Strong written and verbal communication skills in English
  • Basic experience with WorkspaceONE MDM, MobileIron, or Microsoft Intune is a plus
  • Familiarity with iOS, Android, and ChromeOS device management
  • Understanding of basic security policies, compliance enforcement, and user access management
  • Strong communication skills and eagerness to work with cross-functional teams
  • Must be based in São Paulo, Brazil with willingness to work on-site three days per week

Benefits For Junior Mobile Device Management (MDM) Engineer - Technology

  • Highly Competitive USD Pay
  • Paid Time Off
  • Work with Autonomy
  • Work with Top American Companies
  • Diverse, Global Network
  • Team Up with Skilled Professionals

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