Principal Solutions Engineer - Healthcare & Life Sciences

Join Twilio as a Principal Solutions Engineer on the Strategic Communications team! This role is critical for delivering technical wins and product fit to strategic customers. You'll lead technical pre-sales relationships, drive discovery, propose architectures, demonstrate products, and offer creative solutions. As a trusted advisor, you'll engage with CEOs and engineers alike, solving complex technical challenges.

Responsibilities include:

• Partnering with Account Executives for pre-sales activities
• Leading technical and product sales
• Building and presenting complex product demonstrations
• Mentoring less experienced Solutions Engineers
• Contributing to the broader Twilio Solutions Engineering community

Required qualifications:

• 8+ years pre-sales experience or 10+ years supporting technical products
• Experience in Healthcare Life Sciences vertical
• Excellent communication and presentation skills
• Software development experience (Backend, Web development, REST APIs)
• Experience in Telecom, SIP, Contact Center, or Security
• Bachelor's or Master's in a technical discipline

This remote US-based role involves approximately 25% travel. Twilio offers competitive pay, generous time-off, healthcare, retirement savings, and more. Join a company that values diversity, equity & inclusion, and embodies "Twilio Magic" - solving problems, taking initiative, and always trying new things.