Principal Solutions Engineer - Healthcare & Life Sciences

Join us as our next Principal Solutions Engineer on Twilio's Strategic Communications team! Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

As a Principal Solutions Engineer, you'll be a critical part of the sales team focused on our Strategic segment. You'll be responsible for delivering the Technical Win and best Product Fit to our customers, leading the technical pre-sales relationship, driving technical discovery, proposing technical architectures, demonstrating the product, anticipating concerns, and offering creative solutions.

Key responsibilities include:

• Partnering with Account Executives to execute pre-sales activities
• Helping customers achieve success by leading the technical and product sale
• Establishing yourself as a trusted advisor to our customers
• Building and presenting highly interactive, complex customer product demonstrations
• Taking initiative to identify and solve problems
• Contributing to the broader Twilio Solutions Engineering community
• Mentoring less experienced Solutions Engineers

This role requires 8+ years of pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products. You should have experience working with customers in the Healthcare Life Sciences vertical and be an excellent communicator and presenter. Previous software development experience and familiarity with cloud platforms are highly valued.

The role is remote and based in the U.S., with approximately 25% travel anticipated. Twilio offers competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.