Machine Learning Engineer (f/m/x)
Description For Machine Learning Engineer (f/m/x)
Typewise, a YC S22 company, is revolutionizing enterprise customer service through their AI Platform. They're seeking a Machine Learning Engineer to join their growing team in Zürich. The role offers an exciting opportunity to work on cutting-edge NLP algorithms and LLMs, directly impacting how Fortune 500 companies like Unilever and DPD interact with their customers.
The position involves collaborating with a skilled ML team (currently three ML Engineers and an MLOps Engineer) to develop and deploy sophisticated AI solutions. You'll work directly with enterprise customers, gaining valuable insights into real-world applications of AI in customer service. The role requires expertise in Python programming, ML techniques (especially NLP), and experience with LLMs.
Typewise offers a unique work environment with their 20+ international team spread across Zürich, Amsterdam, Belgrade, and beyond. The company maintains a remote-first culture while fostering collaboration through quarterly physical meetups in exciting locations. They pride themselves on their fast-paced, flexible environment with flat hierarchy and individual ownership.
The company's technology is co-developed with the world-leading ETH Zurich Institute's AI Center, ensuring you'll be working with cutting-edge AI technology. Their platform has already proven its value, reducing customer service effort by up to 50% while enhancing communication quality and customer satisfaction.
This is an excellent opportunity for someone with 3+ years of experience who wants to make a significant impact in the AI customer service space while working with a dynamic, international team. The role offers competitive compensation (€80K - €120K), stock options, and the chance to work with enterprise-grade technology that's already trusted by major global companies.
Responsibilities For Machine Learning Engineer (f/m/x)
- Collaborate with ML team to research, develop, and deploy cutting-edge NLP algorithms
- Work directly with enterprise customers
- Analyze customer and employee interactions with Typewise
- Develop tailored techniques and solutions that optimize workflows
- Contribute to continuous improvement of AI technology
Requirements For Machine Learning Engineer (f/m/x)
- Degree in computer science or comparable experience
- 2+ years of professional experience building and deploying ML algorithms
- Excellent programming skills in Python, including clean/modular and production-ready code
- Knowledge of ML techniques, especially NLP, and experience working with LLMs
- Understanding of cloud systems (preferably AWS), and experience with Docker and Kubernetes is a plus
- Team player, inquisitive personality, and a (good) sense of humor
- Positive and open attitude toward clients
Benefits For Machine Learning Engineer (f/m/x)
- Quarterly physical meetups in awesome locations (paid by company)
- Flexible hours and calendar year
- Competitive salaries with stock option possibilities
- Remote-first environment
- Flat hierarchy and individual ownership
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