Program Manager I, Ops

Global technology company revolutionizing transportation and mobility solutions through their ride-sharing and delivery platform.
Machine Learning
Mid-Level Software Engineer
Hybrid
3+ years of experience
AI · Enterprise SaaS

Description For Program Manager I, Ops

Join Uber as a Program Manager I in Operations, where you'll play a crucial role in managing and optimizing data annotation teams for ML/Gen AI projects. This position offers an exciting opportunity to work at the intersection of operations, technology, and program management in one of the world's leading mobility companies.

You'll be responsible for driving quality and efficiency in data annotation processes, managing program budgets, and implementing optimizations while maintaining high-quality standards. The role requires strong leadership skills to manage teams, coordinate with cross-functional stakeholders, and drive strategic initiatives.

This is an ideal position for someone who combines operational excellence with strategic thinking, has a data-driven approach, and excels in stakeholder management. You'll have the opportunity to work on cutting-edge ML/Gen AI projects while contributing to Uber's mission of moving the world forward.

The hybrid work environment offers flexibility while maintaining strong collaboration through in-office presence. You'll be part of a dynamic culture that values innovation, problem-solving, and continuous improvement. The role provides exposure to various aspects of Uber's technology ecosystem and the chance to work with talented teams across engineering, product, and operations.

If you're passionate about scaling operations, driving efficiency, and leading programs that directly impact Uber's technological advancement, this role offers the perfect platform to showcase your skills and grow your career in program management.

Last updated 5 days ago

Responsibilities For Program Manager I, Ops

  • Independently manage a team of data annotators to drive quality and efficiency
  • Define program KPIs and ensure alignment with stakeholder objectives
  • Coordinate with cross-functional teams across ops, engineering and product
  • Own program budget and drive efficiency
  • Identify and mitigate program risks and issues
  • Analyze program performance and implement optimizations
  • Provide regular program updates to stakeholders
  • Conduct weekly, monthly and quarterly business reviews

Requirements For Program Manager I, Ops

  • Minimum 3 years of experience in program management or operations management
  • Experience in solving problems at scale in fast-changing business environments
  • Excellent written and verbal communication skills
  • Strong analytical and quantitative skills
  • Self-motivated with strong problem solving abilities
  • Willing to explore and learn new technologies
  • Experience of working with scaled operations teams
  • Exposure to ML / Gen AI based projects

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