Program Manager II, Tech - Quality

Global technology company revolutionizing transportation and delivery services through their mobile platform.
Backend
Staff Software Engineer
Hybrid
5,000+ Employees
6+ years of experience
Enterprise SaaS · Travel

Description For Program Manager II, Tech - Quality

Join Uber as a Program Manager II in Tech Quality, where you'll play a crucial role in maintaining and elevating the quality standards across all Uber applications. This position offers an exciting opportunity to develop and implement testing frameworks, manage production bugs, and drive operational excellence. You'll be working with cross-functional engineering teams to define and execute quality strategies, while having the autonomy to innovate and implement industry best practices.

The role combines technical expertise with strategic thinking, requiring someone who can both understand the technical aspects of quality assurance and drive high-level program management initiatives. You'll be responsible for developing operational frameworks from scratch, identifying process improvements, and ensuring efficiency gains across quality initiatives.

As a Program Manager at Uber, you'll have the opportunity to impact millions of users worldwide by ensuring the highest quality standards in our products. The position offers significant growth potential and the chance to work with cutting-edge technology in a fast-paced, dynamic environment. You'll be part of a company that values innovation, entrepreneurial thinking, and collaborative problem-solving.

The ideal candidate will bring 6-10 years of relevant experience, strong analytical capabilities, and excellent communication skills. You'll need to be comfortable working with data to drive decisions, managing stakeholders across different levels, and implementing scalable solutions. This role is perfect for someone who combines technical acumen with strategic thinking and has a passion for quality assurance at scale.

Last updated an hour ago

Responsibilities For Program Manager II, Tech - Quality

  • Being the custodian of Quality at Uber by managing Testing and production bugs management for all Uber Apps
  • Develop operational framework from 0 to 1 by identifying gaps in current execution model
  • Develop new testing capabilities from ground up
  • Define key OKRs and ensure they are met
  • Lead implementation of new scale operations processes
  • Define Test strategy, roadmap and gain operational efficiency
  • Work with vendors and cross-functional Engineering teams
  • Ensure OKRs and metrics are on track

Requirements For Program Manager II, Tech - Quality

  • 6-10 years of experience in program management around software quality
  • Experience in solving problems at scale
  • Excellent written and verbal communication skills
  • Strong analytical and quantitative skills
  • Experience with process design and optimization
  • Entrepreneurial Mindset
  • MBA is an added advantage
  • Ability to deep dive both technically and operationally

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